ENGLISH

Key Account Management: Tools and Techniques for Achieving Profitable Key Supplier Status (Key Account Management: Tools & Techniques for Achieving Profitable)

Book information

Year
2008
ISBN
0749452773, 9780749452773, 9780749454388
LCC
HF5438.8.K48 C47 2008
Open Library ID
OL16474766M
Language
english
Format
PDF
Filesize
3 MB (2809285 bytes)
Edition
4th
Pages
368\401
Time added
2011-06-04 13:46:07

Description

Very few books take the long-term, team-selling strategic view of KAM that this book takes.  Focusing on implementation rather than theory, Key Account Management is a highly practical book with a unique yet simplle planning methodology for identifying, obtaining, retaining, and developing key customers.  Based on real and current experience of companies facing the KAM challenge, it provides tools for use in the real world that will help readers plan their own strategy as they proceed.

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