ENGLISH

Service Design (ITIL)

By Office of Government Commerce

Book information

Publisher
The Stationery Office
Year
2007
ISBN
9780113310470
Open Library ID
OL10025050M
Language
english
Format
PDF
Filesize
6 MB (6066776 bytes)
Edition
1
Pages
334\346
Time added
2012-03-09 12:00:00

Description

ITIL Version 3's (V3) service lifecycle-based practice incorporates the best of V1 and V2 and tests current best practice for ITSM. In order to meet the current and future business requirements, Service Design provides guidance on the production and maintenance of IT policies, architectures, and documents for the design of appropriate and innovative IT infrastructure service solutions and processes.

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