ENGLISH

Service Transition (ITIL)

By Office of Government Commerce

Book information

Publisher
The Stationery Office
Year
2007
ISBN
9780113310487
Open Library ID
OL10025051M
Language
english
Format
PDF
Filesize
3 MB (3344830 bytes)
Edition
1
Pages
261\274
Time added
2012-03-09 12:00:00

Description

ITIL Version 3's (V3) service lifecycle-based practice incorporates the best of V1 and V2 and tests current best practice for ITSM. Service Transition provides guidance and process activities for the transition of services in the operational business environment. It covers the broader, long-term change management role, release and deployment practices, so that risks, benefits, delivery mechanisms and the support of ongoing operational services are considered.

Similar books