Digital Government Review of Argentina: Accelerating the Digitalisation of the Public Sector

Description

This Digital Government Review highlights the efforts taking place in Argentina to digitalise and improve data governance in its public sector and build the foundations for a digital government. The review explores Argentina's institutional, legal and policy frameworks and their strategic role in the digital transformation of the public sector. The report also discusses how to reinforce the capacity of the public sector to "go digital" and better respond to citizens' needs. It explores how ICT procurement, management, and commissioning can help improve public sector accountability and efficiency, as well as support greater policy coherence and compliance with digital government standards. The review ends with a discussion on the state of data governance in the public sector, including data leadership and stewardship, rules and platforms for data production, sharing and interoperability, data protection, data federation, and open government data initiatives. Foreword Acknowledgements Executive Summary Assessment and recommendations Governing the digital transformation of the Argentinian public sector Moving forward together: Establishing a common, strategic and inclusive narrative Connecting the dots: Leveraging a systems approach to achieve strategic goals Enabling success with the legal and regulatory framework and funding ICT procurement and commissioning for coherent policy implementation Planning and approval of ICT projects Procurement and management of ICT projects Control and evaluation of ICT project expenditures Building and attracting talent for the digital transformation of the public sector Digital transformational competencies and digital skills: Employment data and competency frameworks The challenge of sustainability: Retaining and attracting talent Balancing public and private partnerships Skills for public sector innovation Public service design and delivery Building a paperless government Key enablers, standards and shared services Public service design Public service delivery and access Data-driven public sector The state of data governance in the Argentinian public sector Data protection: Balancing openness by default and privacy Data federation: Enabling greater data sharing and interoperability Opening up government data Notes Chapter 1. Building the foundations for a digital government in Argentina Introduction The OECD Digital Government Review of Argentina The road towards a digital government: The OECD approach The Argentinian context: Learning from the past to move forward Key economic indicators Connectivity E-government and open data indicators Notes References Chapter 2. Governing the digital transformation of the Argentinian public sector Introduction A new administration: A new beginning Policy framework: Establishing a common, strategic and inclusive narrative The Digital Agenda Moving towards collective and sustainable action Enhancing inclusiveness could further drive digital efforts A digital government strategy could promote coherent operations based on internal demand Documentation challenges limit learning and storytelling Institutional governance: Leadership and digital stewardship The SGM is a broadly recognised and respected leader Opportunities exist for clearer roles, responsibilities and structures within and outside the SGM Leveraging systems approaches to achieve strategic goals Argentina has built foundations for systems approaches, but opportunities remain to build upon them Co-ordination with subnational governments is a challenge Enabling success through the legal and regulatory framework and funding Legal and regulatory framework Funding for digital government efforts Notes References Chapter 3. ICT procurement and commissioning for coherent policy implementation in Argentina Introduction From ICT procurement to ICT commissioning Planning and approval of ICT projects ICT Procurement Management of ICT projects Following an agile approach: Towards ICT commissioning Control and evaluation of ICT project expenditures Notes References Chapter 4. Building and attracting talent for the digital transformation of the public sector Introduction Building transformational competencies and digital skills: Key institutional players and initiatives Stressing the need for public sector employment data Skill frameworks The challenge of sustainability: Retaining and attracting talent Balancing public and private partnerships Skills for public sector innovation Notes References Chapter 5. Public service design and delivery in Argentina Introduction Building a paperless government Enabling government as a platform Key enablers Guidelines and standards Digital identity Digital signature Public service design Once-only and service integration Citizen-driven services and engagement Cross-border services Public service delivery Platforms for digital services Digital inclusion Notes References Chapter 6. Governing and enabling government data as a service in Argentina Introduction The state of data governance in the Argentinian public sector Leadership and vision Improving data stewardship and skill development Hard and soft regulatory instruments Data protection: Balancing openness by default and privacy needs Data federation: Enabling greater data sharing and interoperability Opening up government data Data availability and accessibility Open data discoverability and access User-driven approaches for data publication and reuse Notes Annex 6.A. Canada: A data strategy roadmap for the federal public service Annex 6.B. United States: Creating a data strategy and infrastructure for the future Annex 6.C. The OECD maturity model for open data policies References Notes Annex A. Relevant laws, decrees and resolutions