Reaping the benefits of ICTs in Spain : strategic study on communication infrastructure and paperless administration.

Description

This study examines the Spanish Information Society strategy plan Avanza 2. Upon request from Spain, focus has been on two selected perspectives corresponding to overall objectives of the Plan Avanza 2: Improving the communication infrastructures and achieving a paperless administration. The e-government section on a paperless administration is grounded in the two areas of e-taxation and e-justice. Thus the study is not a comprehensive review of Plan Avanza 2 - only of selected parts.  Read more... Foreword Table of contents Executive summary Executive summary in Spanish Introduction Information society strategies: Plan Avanza and Plan Avanza 2 Scope and focus of this study Structure of the report Notes Bibliography Communication infrastructure Spain's telecommunication infrastructure in context Recent developments in the Spanish telecommunications market Assessment of Spanish action in communication infrastructure Universal service reform and the need for a national broadband plan Key assessments and proposals for action Notes Bibliography. E-government: Reforming through information and communication technologiesE-government -- towards a paperless public administration The Spanish e-government strategy Digitising taxation, the early mover Digital justice or modernising for a new social deal Examples of good practice in e-government Key assessments and proposals for action Notes Bibliography.