Robert Bacal

If It Wasn't For the Customers I'd Really LIke This Job: Stop Angry, Hostile Customers COLD While Remaining Professional, Stress Free, Efficient, and Cool As  A Cucumber.

2011 · ENGLISH · EPUB

View details →

Manager's guide to performance reviews

2004 · ENGLISH · PDF

View details →

Perfect Phrases for Managing Your Small Business

2008 · ENGLISH · PDF

View details →

LIBRARY

Perfect Phrases for Customer Service, Second Edition

2011 · ENGLISH · PDF

View details →

A Critical Look At Performance Management Systems - Why Don't They Work?

1994 · ENGLISH · PDF

View details →

Perfect Phrases for Customer Service: Hundreds of Tools, Techniques, and Scripts for Handling Any Situation

2004 · ENGLISH · PDF

View details →

Perfect Phrases for Setting Performance Goals : Hundreds of Ready-to-Use Goals for Any Performance Plan or Review

2004 · ENGLISH · PDF

View details →

The Complete Idiot's Guide To Dealing With Difficult Employees

2000 · ENGLISH · PDF

View details →

The Complete Book of Perfect Phrases for High-Performing Sales Professionals

2009 · ENGLISH · PDF

View details →

Perfect Phrases for Setting Performance Goals : Hundreds of Ready-to-Use Goals for Any Performance Plan or Review

2004 · ENGLISH · PDF

View details →

Perfect Phrases for Customer Service: Hundreds of Tools, Techniques, and Scripts for Handling Any Situation

2004 · ENGLISH · PDF

View details →

The Complete Book Of Perfect Phrases For High Performing Sales Professionals

2009 · ENGLISH · PDF

View details →

Perfect Phrases for Performance Reviews: Hundreds of Ready-to-Use Phrases That Describe Your Employees' Performance

2002 · ENGLISH · PDF

View details →

Perfect Phrases for Setting Performance Goals

2004 · ENGLISH · PDF

View details →

The Manager's Guide to Performance Reviews

2003 · ENGLISH · PDF

View details →