ENGLISH

The SaaS Sales Method for Customer Success & Account Managers: How to Grow Customers (Sales Blueprints Book 6)

By Dominique Levin & Jacco van der Kooij & Winning by Design

Book information

Publisher
Winning By Design
Year
2018
Language
english
Format
EPUB
Filesize
3 MB (3177007 bytes)
Pages
0\0
Topic
Business
Time added
2018-09-14 22:01:28
customer serviceSAASSales

Description

Contents CUSTOMER SUCCESS: GROWING THE BUSINESS TOGETHER 1 ONBOARDING 1.1   HANDOFF 1.2   ONBOARDING 2   USE 2.1   ACHIEVING FIRST VALUE 2.2   USAGE AND RECURRING VALUE 2.3   CUSTOMER CONTACT CADENCE 2.4   CUSTOMER HEALTH SCORE 2.5   HANDLING FRUSTRATION - THE GOLDEN SEQUENCE 3   EXPANSION 3.1   BLUEPRINT OF AN IMPACT REVIEW 3.2   ACCOUNT MANAGEMENT 3.3   ORGANIZATIONAL SELLING CONCLUSION SUMMARY: KEYCHARTS ABOUT WINNING BY DESIGN Contents CUSTOMER SUCCESS: GROWING THE BUSINESS TOGETHER 1 ONBOARDING 1.1   HANDOFF 1.2   ONBOARDING 2   USE 2.1   ACHIEVING FIRST VALUE 2.2   USAGE AND RECURRING VALUE 2.3   CUSTOMER CONTACT CADENCE 2.4   CUSTOMER HEALTH SCORE 2.5   HANDLING FRUSTRATION - THE GOLDEN SEQUENCE 3   EXPANSION 3.1   BLUEPRINT OF AN IMPACT REVIEW 3.2   ACCOUNT MANAGEMENT 3.3   ORGANIZATIONAL SELLING CONCLUSION SUMMARY: KEYCHARTS ABOUT WINNING BY DESIGN

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