ITIL Practitioner Agree and Define (IPAD) All-in-one SLA Exam Guide and Certification Work book; Define, Implement, Manage and Review Service Level Agreements ... level Management and Financial Management
Book information
Description
Thorough coverage of all ITIL® Practitioner Agree & Define (IPAD) exam domains including Service Level & Financial Management, learning objectives, exam tips, practice questions & in-depth explanations, fully revised for the latest exam release.
Similar books
IT Service Catalog Process Management Templates and Examples Workbook - The Service Catalog Planning, Implementation and Maintenance Guide
2008 · PDF
ISO IEC 20000 Certification and Implementation Guide - Standard Introduction, Tips for Successful ISO IEC 20000 Certification, FAQs, Mapping Responsibilities, Terms, Definitions and ISO 20000 Acronyms
2008 · PDF
ITIL V2 Foundation Complete Certification Kit: Study Guide Book and Online Course
2009 · PDF
IT Risk Management Guide - Risk Management Implementation Guide: Presentations, Blueprints, Templates; Complete Risk Management Toolkit Guide for Information Technology Processes and Systems
2008 · PDF
ITIL Practitioner Support and Restore (IPSR) All-in-one Help Desk Exam Guide and Certification Work book; Define, Implement, Manage and Review Service ... Incident Management and Problem Management
2008 · PDF
IT Service Catalog Process Management Templates and Examples Workbook - The Service Catalog Planning, Implementation and Maintenance Guide
2008 · PDF
The ITIL V3 Factsheet Benchmark Guide: An Award-Winning ITIL Trainers Tips On Achieving ITIL V3 And ITIL Foundation Certification For ITIL Service Management, Second Edition
2009 · PDF
The Financial Management Toolkit - The Missing Financial Management Planning, Process, Theory and Tools Guide - ITIL Compliant
2008 · PDF