Quality factors in higher education the students' viewpoint
Book information
Description
Details the findings of a study that used factor analysis to identify key factors specifically related to quality in higher education from the viewpoint of students. Gronroos' conceptual model of service quality; Students as key consumers of institutions of higher educations; Diversity of the educational experience; Ease of access and use of facilities; Personalized interaction; Educational process. (11,400 знаков)
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