Perfect phrases for ESL: everyday business life

Description

Preface: Who Can Benefit from Using This Book?; Acknowledgments; Part 1 The Global Workforce; Chapter 1 Find a Mentor; Phrases for Finding a Mentor or Obtaining General Help; Phrases for Asking for Specific Help; Chapter 2 Observe, Observe, and Then Observe Some More; Phrases to Use When Observing; Chapter 3 Ask and Answer Questions and Listen to Others; Phrases to Check Time Availability; Phrases to Check Understanding; Phrases to Clarify Answers; Chapter 4 Avoid Saying "In My Country, We . . ."; Phrases Not to Say Unless Asked; Phrases to Say Instead; Part 1 Notes Section. Preface: Who Can Benefit from Using This Book? Acknowledgments Part 1 The Global Workforce Chapter 1 Find a Mentor Phrases for Finding a Mentor or Obtaining General Help Phrases for Asking for Specific Help Chapter 2 Observe, Observe, and Then Observe Some More Phrases to Use When Observing Chapter 3 Ask and Answer Questions and Listen to Others Phrases to Check Time Availability Phrases to Check Understanding Phrases to Clarify Answers Chapter 4 Avoid Saying "In My Country, We . . ." Phrases Not to Say Unless Asked Phrases to Say Instead Part 1 Notes Section. Part 2 Small TalkChapter 5 Interacting in a Small Group Phrases About the Weather Phrases About Sports General Phrases Ending a Casual Conversation Phrases to Say Before Pausing Chapter 6 Giving and Accepting Compliments Phrases Used to Compliment Phrases Used to Accept Compliments Chapter 7 Giving, Accepting, and Refusing Invitations Phrases Used to Give Invitations Phrases Used to Accept Invitations Phrases Used to Refuse Invitations Phrases Used to Clarify Invitations Phrases Used to Buy Time Before Responding to Invitations Part 2 Notes Section Part 3 Using the Telephone. Chapter 8 Speak Up and Speak OutTelephone Listening Practice Initiating a Phone Call Phrases to Move Along a Phone Call Phrases to Get Clarification Phrases to Close a Phone Call Phrases to Respond to Telemarketing Phone Calls Chapter 9 Your Voice Mail Phrases for Recording a Message Chapter 10 Leaving Messages Phrases for Leaving Messages Phrases to Use When Taking Messages for Others Chapter 11 Speaking with Someone Who Is Difficult to Understand Phrases to Ask for Clarification Chapter 12 Speaking with Someone Who Has Difficulty Understanding You. Phrases to Use When Someone Has Trouble Understanding YouPart 3 Notes Section Part 4 Presenting Yourself Chapter 13 Before You Present Phrases to Get Information About an Assignment-Content Phrases to Get Information About an Assignment-Materials Chapter 14 How to Say It Phrases to Introduce Yourself Phrases for Emphasis During a Presentation Closing Phrases Chapter 15 Answering Questions Phrases If You Know the Answer Phrases for After You Answer a Question Phrases to Clarify Questions Phrases If You Don't Know the Answer Phrases for After a Presentation Part 4 Notes Section. Part 5 Networking Within Your Organization and BeyondChapter 16 Whom Do You Know? What Is a Network? Phrases to Use Your "Unique-ness" to Your Advantage Chapter 17 How to Network What to Do What Not to Do Introductory Phrases to Say Networking Phrases Phrases for Clarification Phrases to Give Opinions Phrases to End a Conversation Chapter 18 Follow-Up Phrases to Further Relationships Part 5 Notes Section Part 6 Stress at Work Chapter 19 What Is Stress? Phrases to Ask Yourself to Determine If You Are Overstressed Chapter 20 Use the Good Stress.