Operational Excellence in the New Digital Era: Under the New Digital Era

Description

Operational excellence, as a quest in the prevailing digital era, is predicated on a systems view of the operating environments in business, industry, government, academia, and other organizational entities. This book uses a systems-based approach to show how operational excellence can be pursued, achieved, and sustained. It offers a systems perspective for operational excellence and discusses the evolution of products from the classical operation era to present day digital operations. It covers the role of global markets on domestic operations, presents operational work design and ergonomics, and combines industrial engineering, advanced research, and practical experience. This book is a useful guide for scholars, practitioners and those involved in engineering, management, and business fields. Cover Half Title Series Page Title Page Copyright Page Dedication Contents Preface Case Study of Operational Excellence About the Authors 1. Classical Principles of Operations Management Introduction The Emergence of Industrial Engineering Operations Management and Industrial Engin Progressive Role of Industrial Engineering in Operational Excellence References 2. Digital Platforms for Operational Excellence Digital Backbone for Operational Excel Digital Platform for Manuscript Enhancement Nexus of Digital Engineering and Industrial Engineering National Defense Push for Digital Engineering Worldwide Push for Operational Excellence Input-Process-Output Framework Inputs Processes Outputs Digital Data Requirements for Operational Excellence Nominal Scale of Measurement Ordinal Scale of Measurement Interval Scale of Measurement Ratio Scale Measurement Digital Communication for Operational Excellence Digital Cooperation and Partnerships Blockchain Technology for Operational Excellence Bitcoining for Operational Excellence Extrapreneurship as a Process Tool for Operational Excellence Step 1: Strategy Development Step 2: Partner Assessment Step 3: Agreement Negotiation Step 4: Strategy Implementation Step 5: Termination Leveraging Project Management for Extrapreneurship Operational Excellence in Nontraditional Areas Value of Versatility and Operational Transformation in the Military Lean Principles for Operational Excellence Effective Workforce Utilization Impact of Communication Complexity Emergence of 5-G Technology for Operational Excellence References 3. Systems Thinking in the Digital Era Introduction Systems Models for Operational Excellence The Waterfall Model The V-Model Spiral Model Defense Acquisitions University SE Model Walking Skeleton Model Digital Object-Oriented Analysis and Design ISEs in the Digital Era Global Systems Challenges Systems Implementation Requirements IT Infrastructure Integrated Environment for Models and Tools Operational Standards, Data, and Systems Architectures Life Cycle Strategies and Processes Policy and Guidance Workforce and Culture Computer Tools in Systems Implementation Mathematical Modeling Statistical Modeling Operations Research Intelligent Systems Human Factors and Ergonomics Manufacturing Systems Human-Computer Interaction Deji Systems Model for Operational Excellence References 4. Work Performance Excellence via Project Management Introduction Project Review and Selection for Work Performance Sizing of Projects Planning Levels Project Alert Scale: Red, Yellow, Green Convention Body of Knowledge Methodology Project Systems Structure Problem identification Project definition Project planning Project organizing Resource allocation Project scheduling Project tracking and reporting Project control Project termination Work Performance in Systems Decision Analysis Step 1: Problem Statement Step 2: Data and Information Requirements Step 3: Performance Measures Step 4: Decision Model Step 5: Making the Decision Step 6: Implementing the Decision Group Decision Making Brainstorming Delphi Method Nominal Group Technique Interviews, Surveys, and Questionnaires Multivote Hierarchy of Work Packages System Program Project Task Activity Project Systems Integration Work Breakdown Structure Digital Interfaces for Employee Interactions Digital Matrix Organization Structure Project Partnering in the Digital Era Project Control in a Digital Environment Communication Pathway to Work Coordination Project Communication Project Cooperation References Appendix: Glossary of Terminologies in the Digital Era Index