ENGLISH

Managing Web Service Quality: Measuring Outcomes and Effectiveness (Premier Reference Source)

By Khaled , M.d. Khan

Book information

Year
2008
ISBN
1605660426, 9781605660424, 9781605660431
LCC
TK5105.88813 .M35 2009
Open Library ID
OL16702040M
Language
english
Format
PDF
Filesize
10 MB (10492976 bytes)
Edition
1
Pages
418\419
Scanned
no
Time added
2011-06-04 13:46:07

Description

Web services are increasingly important in information technology with the expansive growth of the Internet. As services proliferate in domains ranging from e-commerce to digital government, the need for tools and methods to measure and guide the achievement of quality outcomes is critical for organizations. Managing Web Service Quality: Measuring Outcomes and Effectiveness focuses on the advances in Web service quality, covering topics such as quality requirements, security issues, and development and integration methods of providing quality services. Covering both technical and managerial issues related to Web service quality, this authoritative collection provides academicians, researchers, and practitioners with the most advanced research in the field.

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