ENGLISH

Managing Web Service Quality: Measuring Outcomes and Effectiveness

By Khaled , M.d. Khan

Book information

Publisher
Information Science Reference
Year
2008
ISBN
9781605660424, 1605660426
Language
english
Format
PDF
Filesize
88 MB (92271561 bytes)
Series
Premier Reference Source
Edition
illustrated edition
Pages
419\419
Library
avaxhome.ws
Time added
2010-05-31 15:29:46

Description

Web services are increasingly important in information technology with the expansive growth of the Internet. As services proliferate in domains ranging from e-commerce to digital government, the need for tools and methods to measure and guide the achievement of quality outcomes is critical for organizations. Managing Web Service Quality: Measuring Outcomes and Effectiveness focuses on the advances in Web service quality, covering topics such as quality requirements, security issues, and development and integration methods of providing quality services. Covering both technical and managerial issues related to Web service quality, this authoritative collection provides academicians, researchers, and practitioners with the most advanced research in the field.

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