ENGLISH

Coaching, Counseling & Mentoring: How to Choose & Use the Right Technique to Boost Employee Performance

By Florence M. Stone

Book information

Publisher
AMACOM
Year
2007
ISBN
0814473857, 9780814473856
Open Library ID
OL8043405M
Language
english
Format
PDF
Filesize
1 MB (1296599 bytes)
Edition
Second Edition
Pages
239\239
Time added
2011-06-04 13:46:07

Description

There's a big difference between continuously encouraging employees to do their jobs well (coaching), attempting to fix poor performance (counselling), and helping top performers excel (mentoring). Unfortunately, most managers don't truly understand how and when to do each. The updated and revised edition of "Coaching, Counselling & Mentoring" gives managers specific, practical techniques for using all three to improve the performance of all their people. Filled with helpful tools like self-assessments and real-life scenarios, this is an essential guide for managers who want to build their confidence and skill in getting the most from their people.

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