ENGLISH

CRM in Financial Services: A Practical Guide to Making Customer Relationship Management Work

By Merlin Stone

Book information

Year
2002
ISBN
0749436964, 9780749436964, 9780585443690
LCC
HG173 .F675 2002
Open Library ID
OL3701619M
Language
english
Format
PDF
Filesize
2 MB (2175631 bytes)
Pages
700\721
Topic
Economy
Time added
2011-06-04 13:46:07

Description

* Customer Relationship Management, Customer Loyalty, Customer Centricity are key concepts in Business and Management thinking today

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