Innovation in Social Services: A Systematizing Overview based on the EU Research Platform INNOSERV

Description

Across Europe, there is an intense search for new and sustainable approaches to providing welfare. Demographic change, new social risks and other factors call for new ideas to maintain and enhance the performance and quality of social services and to enable the participation of all citizens in an inclusive society. Against this background, and based on the findings of the EU research platform INNOSERV and empirically obtained research results from text and video material, this book provides insights into current approaches and practices to improve and transform social services. Front Matter ....Pages i-xi Introduction (Andreas Langer, Johannes Eurich, Simon Güntner)....Pages 1-2 Front Matter ....Pages 3-3 Specification and Research Context of Innovation in Social Services (Andreas Langer, Johannes Eurich, Simon Güntner)....Pages 5-16 An Analysis Model for Innovations in Social Services (Andreas Langer, Johannes Eurich, Simon Güntner)....Pages 17-20 Actors of Innovation: Change Agents and Alliances in the Innovation Process (Andreas Langer, Johannes Eurich, Simon Güntner)....Pages 21-27 Innovation and Organisation (Andreas Langer, Johannes Eurich, Simon Güntner)....Pages 29-40 Innovation, Quality and Evaluation (Andreas Langer, Johannes Eurich, Simon Güntner)....Pages 41-48 Innovation and User-Centeredness (Andreas Langer, Johannes Eurich, Simon Güntner)....Pages 49-67 New Technologies, Technologisation and Digital Transformation as Innovation in Social Services (Andreas Langer, Johannes Eurich, Simon Güntner)....Pages 69-79 Innovation Contexts and Context Innovations (Andreas Langer, Johannes Eurich, Simon Güntner)....Pages 81-90 Conclusion (Andreas Langer, Johannes Eurich, Simon Güntner)....Pages 91-91 Front Matter ....Pages 93-93 Case Studies and Visual Essays (Andreas Langer, Johannes Eurich, Simon Güntner)....Pages 95-170 Back Matter ....Pages 171-182