ENGLISH

Serviceology for Designing the Future: Selected and Edited Papers of the 2nd International Conference on Serviceology

By Takashi Maeno , Yuriko Sawatani , Tatsunori Hara (eds.)

Book information

Publisher
Springer Japan
Year
2016
ISBN
978-4-431-55859-0, 978-4-431-55861-3
DOI
10.1007/978-4-431-55861-3
Language
english
Format
PDF
Filesize
22 MB (22981295 bytes)
Edition
1
Pages
XI, 603\589
Time added
2016-11-20 09:00:00
Engineering EconomicsLogisticsMarketing;Operations Management;Engineering DesignOrganization

Description

This book provides a useful overall guide to the state of the art in theory and practice of services. It can also serve as a reference book for researchers in various fields, including engineering, marketing, economics, and other disciplines. Advanced works presented here were selected from the proceedings of the Second International Conference on Serviceology (ICServ2014), held September 14–16, 2014. This book helps readers to understand serviceology, which tackles with a broad range of services, the globalization of the economy and also enhances the quality of life of local residents.

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