Business Сorrespondence

Description

Автор неизвестен. МГИМО, 2011. Учебное пособие по деловой корреспонденции с большим количеством примеров и упражнений. Состоит из 39 блоков, которые включают: Business Letter Layout E-mails Business contacts 1 (Introducing a firm, a service, a product) Business contacts 2 (Exhibitions and conferences) Business contacts 3 (Initiating a deal) Telephoning 1 (Getting through) Telephoning 2 (Appointments) Enquiries and replies to enquiries 1 Enquiries and replies to enquiries 2 Quotations and offers Orders and execution of orders General conditions of sale 1 General conditions of sale 2 Negotiating prices and terms 1 (Revision of prices. Accepting and declining offers and orders) Negotiating prices and terms 2 (Revision of terms) Negotiating prices and terms 3 (Business incentives) Memorandums and minutes of meeting Agents 1 (Defining an agency) Agents 2 (Agency agreement (sales of products)) Agents 2 (Agency agreement (sales of services)) Payment 1 (Payment terms) Payment 2 (Payment methods) Payment 3 (Settling accounts) Export contracts 1 (Exporting commodities. Crude oil) Export contracts 2 (Exporting commodities. Cement. Copper blister) Export contracts 3 (Exporting machinery) Export contracts 4 (Correspondence relating to export contracts) Import contracts 1 (General conditions of delivery) Import contracts 2 (Terms and conditions of sale) Import contracts 3 Import contracts 4 (Importing hardware and software) Import contracts 5 (Correspondence relating to import contracts) Claims 1 (Claims and complaints) Claims 2 (Delay in delivery. Short- or non-delivery) Claims 3 (Damage and unsatisfactory packing) Claims 4 (Inferior quality) Claims 5 (Complaints in connection with transportation and payment) Banking 1 (Documentary credit) Banking 2 (Documentary collection. Some aspects of commercial banking)