ENGLISH

Getting Past No

By William Ury

Book information

Publisher
Bantam
Year
1993
ISBN
0553371312, 9780553371314
Language
english
Format
EPUB
Filesize
456 kB (466877 bytes)
Edition
Revised
Pages
208\0
Time added
2013-05-24 12:35:31
Деловое общение;Переговоры

Description

We all want to get to yes, but what happens when the other person keeps saying no?How can you negotiate successfully with a stubborn boss, an irate customer, or a deceitful coworker?In Getting Past No, William Ury of Harvard Law School’s Program on Negotiation offers a proven breakthrough strategy for turning adversaries into negotiating partners. You’ll learn how to:• Stay in control under pressure• Defuse anger and hostility• Find out what the other side really wants• Counter dirty tricks• Use power to bring the other side back to the table• Reach agreements that satisfies both sides' needsGetting Past No is the state-of-the-art book on negotiation for the twenty-first century. It will help you deal with tough times, tough people, and tough negotiations. You don’t have to get mad or get even. Instead, you can get what you want!

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