ENGLISH

Crucial conversations: tools for talking when stakes are high

By Al , Grenny , Joseph;McMillan , Ron;Patterson , Kerry;Switzler

Book information

Publisher
Mcgraw Hill Professional
ISBN
9780071415835, 0071415831, 9780071401944, 0071401946
Language
english
Format
EPUB
Filesize
2 MB (2604807 bytes)
Pages
1\0
Time added
2020-07-26 19:24:52
Conflict management;Conversation;Interpersonal com

Description

"The first edition of Crucial Conversations exploded onto the scene and revolutionized the way millions of people communicate when stakes are high. This new edition gives you the tools to: Prepare for high-stakes situations; Transform anger and hurt feelings into powerful dialogue; Make it safe to talk about almost anything; Be persuasive, not abrasive."--Resource description page.

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