ENGLISH

Business Process Management, : Practical Guidelines to Successful Implementations

By John Jeston , Johan Nelis

Book information

Publisher
Butterworth-Heinemann
Year
2008
ISBN
0750686561, 9780750686563, 0080557368, 9780080557366
Open Library ID
OL9533077M
Language
english
Format
PDF
Filesize
5 MB (5166264 bytes)
Edition
2
Pages
504\501
Time added
2011-04-11 19:55:47
Менеджмент;Управление проектами

Description

Business Process Management: Practical Guidelines to Successful Implementations provides organizational leadership with an understanding of Business Process Management and its benefits to an organization. This is an easy-to-use, easy-to-read guide that provides a practical framework, complete with a set of tools and techniques, to successfully implement Business Process Management projects. In addition, it features vital organizational perspectives that not only provide an overall view of BPM and the move towards a process-centric organization, but also reveal how to embed BPM within an organization to ensure a continuous business process improvement culture. * A proven step-by-step framework for the Business Process Management practitioner * Features practical tools, explanations, guidance and over 50 case studies to illustrate best practice * New edition includes checklists of all phases & steps, summaries of tools per phase, and an overview of business process trends

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