Strategic Excellence in the Architecture, Engineering, and Construction Industries : How AEC Firms Can Develop and Execute Strategy Using Lean Six Sigma

Description

Content: Cover Half Title Title Page Copyright Page Dedication Contents Introduction Authors Chapter 1 Strategic Excellence 1.1 Introduction 1.2 Phases 1.2.1 Analyze 1.2.2 Define 1.2.3 Execute 1.2.4 Refine 1.3 Summary Phase I: Analyze: Diving Deep into Current Conditions Chapter 2 Introduction to Analysis 2.1 Introduction 2.2 Why Analyze? 2.2.1 Problems = Opportunities 2.2.2 One Size Does Not Fit All 2.2.3 Reinvent the Wheel 2.3 Analysis Approach 2.4 Summary Chapter 3 Visioning and Scenario Planning 3.1 Introduction 3.2 Perspectives 3.3 Visioning and Scenario Planning Procedure3.3.1 Step 1 â#x80 #x93 Leadership Orientation 3.3.2 Step 2 â#x80 #x93 Orientation Briefing 3.3.3 Step 3 â#x80 #x93 Visioning Assignment 3.3.4 Step 4 â#x80 #x93 Visioning Workshop 3.3.5 Step 5 â#x80 #x93 Post-workshop Wrap-Up 3.4 Summary Chapter 4 Internal Analysis 4.1 Introduction 4.2 Strategy Analysis 4.3 Cultural Analysis 4.4 Operations Analysis 4.4.1 Production Efficiency 4.4.2 Quality 4.4.3 Cost 4.4.4 Value Stream 4.4.5 Financial Performance 4.4.6 Commercial Performance 4.4.7 Continuous Improvement 4.5 Differentiation Analysis 4.6 Employee Development Analysis4.7 Summary Chapter 5 External Analysis 5.1 Introduction 5.2 Client Relationship Analysis 5.2.1 Identify the Client 5.2.2 Understand the Client 5.3 Supply Chain Analysis 5.3.1 Relationship Analysis 5.3.2 Supply Chain Analysis 5.4 SWOT Analysis 5.5 PESTLE Analysis 5.6 Gap Analysis 5.7 Independent External Assessments 5.8 Summary Phase II: Define: Establishing the Best Path to the Ideal Future State Chapter 6 Introduction to Define 6.1 Introduction 6.2 Why Define? 6.2.1 Establish Clear Direction 6.2.2 Develop Strategic Thinking 6.2.3 Enhance Buy-In6.3 Approach to Define 6.4 Summary Chapter 7 Shingo Guiding Principles 7.1 Introduction 7.2 Guiding Principles 7.2.1 Respect Every Individual 7.2.2 Lead with Humility 7.2.3 Seek Perfection 7.2.4 Focus on Process 7.2.5 Embrace Scientific Thinking 7.2.6 Flow and Pull Value 7.2.7 Assure Quality at the Source 7.2.8 Think Systematically 7.2.9 Create Constancy of Purpose 7.2.10 Create Value for the Customer 7.3 Summary Chapter 8 Establishing a Direction 8.1 Introduction 8.2 Core Competencies 8.3 Vision 8.4 Mission 8.5 Defining the Customer 8.6 Strategic Perspectives8.6.1 Financial Perspective 8.6.2 Operational Perspective 8.6.3 Employee-Based Perspective 8.6.4 Customer-Based Perspective 8.7 Priorities 8.8 Summary Chapter 9 Objectives 9.1 Introduction 9.2 Common Mistakes 9.2.1 Lack of Strategic Alignment 9.2.2 Focusing Too Much on Symptoms 9.2.3 Ignoring the Client 9.2.4 Forgetting What Youâ#x80 #x99 re Great At 9.3 Characteristics of a Good Objective 9.3.1 Aligned with Strategic Mission 9.3.2 Clear and Specific 9.3.3 Inclusive 9.3.4 Customer Centric 9.3.5 Simple 9.3.6 Measurable 9.3.7 Realistic 9.3.8 Nonconflicting