ENGLISH

Exploring Services Science: 5th International Conference, IESS 2014, Geneva, Switzerland, February 5-7, 2014. Proceedings

By Michel Léonard (eds.) , Mehdi Snene , Theodor Borangiu , Virginia Ecaterina Oltean , Monica Drǎgoicea (auth.)

Book information

Publisher
Springer International Publishing
Year
2014
ISBN
978-3-319-04809-3, 978-3-319-04810-9
DOI
10.1007/978-3-319-04810-9
Language
english
Format
PDF
Filesize
4 MB (4084647 bytes)
Series
Lecture Notes in Business Information Processing 169
Edition
1
Pages
139\146
Time added
2014-02-12 18:00:00
Business Information Systems; Information Systems

Description

Service science constitutes an interdisciplinary approach to systematic innovation in service systems, integrating managerial, social, legal and engineering aspects to address the theoretical and practical challenges of the service industry and its economy. This book contains the refereed proceedings of the 5th International Conference on Exploring Service Science (IESS), held in Geneva, Switzerland, in February 2014. The ten full papers accepted for IESS were selected from 31 submissions and presented ideas and results related to innovation, service management, service engineering and service discovery.

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