ENGLISH

Developing and Evaluating a Cloud Service Relationship Theory

By Jan Huntgeburth (auth.)

Book information

Publisher
Springer International Publishing
Year
2015
ISBN
978-3-319-10279-5, 978-3-319-10280-1
DOI
10.1007/978-3-319-10280-1
Language
english
Format
PDF
Filesize
1 MB (1513821 bytes)
Series
Progress in IS
Edition
1
Pages
114\122
Time added
2014-11-10 20:00:00
Business Information Systems; Information Systems

Description

This book develops, evaluates and refines a cloud service relationship theory that explains how cloud users’ uncertainties arise in these relationships and how they can be mitigated. To that end, the book employs principal-agent theory and the concepts of bounded rationality and social embeddedness. Beyond advancing IS research, the findings presented can greatly benefit governments, IT departments and IT providers, helping them to better understand cloud service relationships and to adjust their cloud service strategies accordingly.

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