Emotional Design in Human-Robot Interaction: Theory, Methods and Applications

Description

While social robots participation increases in everyday human life, their presence in diverse contexts and situations is expected. At the same point, users tend to become more demanding regarding their roles, abilities, behaviour and appearance. Thus, designers and developers are confronted with the need to design more sophisticated robots that can produce such a positive reaction from users so as to become well accepted in various cases of use. Like this, Human-Robot Interaction has become a developing area. Emotions are an important part in human life, since they mediate the interaction with other humans, entities and/or products. In recent years, there has been an increase in the importance of emotions applied to the design field, giving rise to the so-called Emotional Design area. In the case of Human-Robot Interaction, the emotional design can help to elicit (e.g., pleasurable) or prevent (e.g., unpleasant) emotional/affective reactions/responses. This book gives a practical introduction to emotional design in human-robot interaction and supports designers with knowledge and research tools to help them take design decisions based on a User-Centred Design approach. It should also be useful to people interested in design processes, even if not directly related to the design of social robots but, instead, to other technology-based artefacts. The text is meant as a reference source with practical guidelines and advice for design issues. Front Matter ....Pages i-x Front Matter ....Pages 1-1 Introduction (Hande Ayanoğlu, Emília Duarte)....Pages 3-7 A Motivational Case Study in Social Robotics (João S. Sequeira, Maria Isabel Aldinhas Ferreira, Ana Nunes Barata, Maria Filomena Pereira)....Pages 9-35 Front Matter ....Pages 37-37 Human-Robot Interaction (Hande Ayanoğlu, João S. Sequeira)....Pages 39-55 Emotions and Emotions in Design (Magda Saraiva, Hande Ayanoğlu)....Pages 57-70 On the Origins and Basic Aspects of User-Centered Design and User Experience (Rodrigo Hernández-Ramírez)....Pages 71-92 “I Love You,” Said the Robot: Boundaries of the Use of Emotions in Human-Robot Interactions (Eduard Fosch Villaronga)....Pages 93-110 Ethics in Human-Robot Interaction (João S. Sequeira)....Pages 111-116 Front Matter ....Pages 117-117 Emotional Design and Human-Robot Interaction (Magda Saraiva, Hande Ayanoğlu, Beste Özcan)....Pages 119-141 Subjective and Objective Measures (Hugo Alexandre Ferreira, Magda Saraiva)....Pages 143-159 Front Matter ....Pages 161-161 Human-Robot Interaction: Exploring the Ability to Express Emotions by a Social Robot (Hande Ayanoğlu, Magda Saraiva, Luís Teixeira, Emília Duarte)....Pages 163-183 Front Matter ....Pages 185-185 Artificial Intelligence in Human-Robot Interaction (Edirlei Soares de Lima, Bruno Feijó)....Pages 187-199