Management, 5th Canadian Edition

Description

Today’s students are tomorrow’s leaders and managers. The Management, Fifth Canadian Edition WileyPLUS course helps students discover their true potential and accept personal responsibility for developing career skills to become future leaders in the workplace. New content on topics like disruption, Big Data, AI, machine learning, and sustainability, plus thought-provoking exercises give students a fundamental understanding of today’s world of management while urging them to reflect on their own behavior and decision-making processes. Management provides exciting new student engagement features on key themes of Analysis, Ethics, Choices, Insight, and Wisdom to attract learners’ attention and prompt additional reflection, while fresh author videos, updated video cases accompanying each chapter, and other digital assets bring managerial theory to life. By the end of the course, students will be able to understand and ... Cover Title Page Copyright About the Authors Preface Brief Contents Contents Part One: Management Chapter 1: Management Today 1.1 Working Today 1.2 Organizations 1.3 Managers 1.4 The Management Process 1.5 Learning How to Manage Management Learning Review: Get Prepared for Quizzes and Exams Summary Chapter Glossary Self-Test 1 Management Skills & Competencies: Make Yourself Valuable! Evaluate Career Situations Reflect on the Self-Assessment Contribute to the Class Exercise Manage a Critical Incident Collaborate on the Team Activity Analyze the Case Study Chapter 2: Management Learning Past to Present 2.1 Classical Management Approaches 2.2 Behavioural Management Approaches 2.3 Modern Management Foundations Management Learning Review: Get Prepared for Quizzes and Exams Summary Chapter Glossary Self-Test 2 Management Skills & Competencies: Make Yourself Valuable! Evaluate Career Situations Reflect on the Self-Assessment Contribute to the Class Exercise Manage a Critical Incident Collaborate on the Team Activity Analyze the Case Study Chapter 3: Ethics and Social Responsibility 3.1 Ethics 3.2 Ethics in the Workplace 3.3 Maintaining High Ethical Standards 3.4 Social Responsibility Management Learning Review: Get Prepared for Quizzes and Exams Summary Chapter Glossary Self-Test 3 Management Skills & Competencies: Make Yourself Valuable! Evaluate Career Situations Reflect on the Self-Assessment Contribute to the Class Exercise Manage a Critical Incident Collaborate on the Team Activity Analyze the Case Study Part Two: Environment Chapter 4: Environment, Innovation, and Sustainability 4.1 The External Environment 4.2 Environment and Value Creation 4.3 Environment and Innovation 4.4 Environment and Sustainability Management Learning Review: Get Prepared for Quizzes and Exams Summary Chapter Glossary Self-Test 4 Management Skills & Competencies: Make Yourself Valuable! Evaluate Career Situations Reflect on the Self-Assessment Contribute to the Class Exercise Manage a Critical Incident Collaborate on the Team Activity Analyze the Case Study Chapter 5: Global Management and Cultural Diversity 5.1 Management and Globalization 5.2 Global Businesses 5.3 Cultures and Global Diversity 5.4 Global Management Learning Management Learning Review: Get Prepared for Quizzes and Exams Summary Chapter Glossary Self-Test 5 Management Skills & Competencies: Make Yourself Valuable! Evaluate Career Situations Reflect on the Self-Assessment Contribute to the Class Exercise Manage a Critical Incident Collaborate on the Team Activity Analyze the Case Study Chapter 6: Entrepreneurship and New Ventures 6.1 The Nature of Entrepreneurship 6.2 Entrepreneurship and Small Business 6.3 New Venture Creation Management Learning Review: Get Prepared for Quizzes and Exams Summary Chapter Glossary Self-Test 6 Management Skills & Competencies: Make Yourself Valuable Evaluate Career Situations Reflect on the Self-Assessment Contribute to the Class Exercise Manage a Critical Incident Collaborate on the Team Activity Analyze the Case Study Part Three: Planning and Controlling Chapter 7: Data and Decision-Making 7.1 Information, Technology, and Management 7.2 Problem Solving and Managerial Decisions 7.3 The Decision-Making Process 7.4 Decision-Making Pitfalls, Creativity, and Integrative Thinking Management Learning Review: Get Prepared for Quizzes and Exams Summary Chapter Glossary Self-Test 7 Management Skills & Competencies: Make Yourself Valuable! Evaluate Career Situations Reflect on the Self-Assessment Contribute to the Class Exercise Manage a Critical Incident Collaborate on the Team Activity Analyze the Case Study Chapter 8: Planning Processes and Techniques 8.1 Why and How Managers Plan 8.2 Types of Plans Used by Managers 8.3 Planning Tools and Techniques 8.4 Implementing Plans to Achieve Results Management Learning Review: Get Prepared for Quizzes and Exams Summary Chapter Glossary Self-Test 8 Management Skills & Competencies: Make Yourself Valuable! Evaluate Career Situations Reflect on the Self-Assessment Contribute to the Class Exercise Manage a Critical Incident Collaborate on the Team Activity Analyze the Case Study Chapter 9: Control Processes and Systems 9.1 Why and How Managers Control 9.2 The Control Process 9.3 Control Tools and Techniques Management Learning Review: Get Prepared for Quizzes and Exams Summary Chapter Glossary Self-Test 9 Management Skills & Competencies: Make Yourself Valuable! Evaluate Career Situations Reflect on the Self-Assessment Contribute to the Class Exercise Manage a Critical Incident Collaborate on the Team Activity Analyze the Case Study Chapter 10: Strategy and Strategic Management 10.1 Strategic Management 10.2 Essentials of Strategic Analysis 10.3 Corporate-Level Strategy Formulation 10.4 Business-Level Strategy Formulation 10.5 Strategy Implementation Management Learning Review: Get Prepared for Quizzes and Exams Summary Chapter Glossary Self-Test 10 Management Skills & Competencies: Make Yourself Valuable! Evaluate Career Situations Reflect on the Self-Assessment Contribute to the Class Exercise Manage a Critical Incident Collaborate on the Team Activity Analyze the Case Study Part Four: Organizing Chapter 11: Organization Structures 11.1 Organizing as a Management Function 11.2 Traditional Organization Structures 11.3 Team and Network Organization Structures 11.4 Organizational Designs Management Learning Review: Get Prepared for Quizzes and Exams Summary Chapter Glossary Self-Test 11 Management Skills & Competencies: Make Yourself Valuable! Evaluate Career Situations Reflect on the Self-Assessment Contribute to the Class Exercise Manage a Critical Incident Collaborate on the Team Activity Analyze the Case Study Chapter 12: Organization Culture and Change 12.1 Organizational Cultures 12.2 Multicultural Organizations and Diversity 12.3 Organizational Change Management Learning Review: Get Prepared for Quizzes and Exams Summary Chapter Glossary Self-Test 12 Management Skills & Competencies: Make Yourself Valuable! Evaluate Career Situations Reflect on the Self-Assessment Contribute to the Class Exercise Manage a Critical Incident Collaborate on the Team Activity Analyze the Case Study Chapter 13: Strategic Human Resource Management 13.1 Human Resource Management 13.2 Attracting a Quality Workforce 13.3 Developing a Quality Workforce 13.4 Maintaining a Quality Workforce Management Learning Review: Get Prepared for Quizzes and Exams Summary Chapter Glossary Self-Test 13 Management Skills & Competencies: Make Yourself Valuable! Evaluate Career Situations Reflect on the Self-Assessment Contribute to the Class Exercise Manage a Critical Incident Collaborate on the Team Activity Analyze the Case Study Part Five: Leading Chapter 14: Leading and Leadership Development 14.1 The Nature of Leadership 14.2 Leadership Traits and Behaviours 14.3 Contingency Approaches to Leadership 14.4 Personal Leadership Development Management Learning Review: Get Prepared for Quizzes and Exams Summary Chapter Glossary Self-Test 14 Management Skills & Competencies: Make Yourself Valuable! Evaluate Career Situations Reflect on the Self-Assessment Contribute to the Class Exercise Manage a Critical Incident Collaborate on the Team Activity Analyze the Case Study Chapter 15: Individual Behaviour 15.1 Perception 15.2 Personality 15.3 Attitudes 15.4 Emotions, Moods, and Stress Management Learning Review: Get Prepared for Quizzes and Exams Summary Chapter Glossary Self-Test 15 Management Skills & Competencies: Make Yourself Valuable! Evaluate Career Situations Reflect on the Self-Assessment Contribute to the Class Exercise Manage a Critical Incident Collaborate on the Team Activity Analyze the Case Study Chapter 16: Motivation Theory and Practice 16.1 Individual Needs and Motivation 16.2 Process Theories of Motivation 16.3 Reinforcement Theory 16.4 Motivation and Job Design Management Learning Review: Get Prepared for Quizzes and Exams Summary Chapter Glossary Self-Test 16 Management Skills & Competencies: Make Yourself Valuable! Evaluate Career Situations Reflect on the Self-Assessment Contribute to the Class Exercise Manage a Critical Incident Collaborate on the Team Activity Analyze the Case Study Chapter 17: Teams and Teamwork 17.1 Teams in Organizations 17.2 Trends in the Use of Teams 17.3 How Teams Work 17.4 Decision-Making in Teams Management Learning Review: Get Prepared for Quizzes and Exams Summary Chapter Glossary Self-Test 17 Management Skills & Competencies: Make Yourself Valuable! Evaluate Career Situations Reflect on the Self-Assessment Contribute to the Class Exercise Manage a Critical Incident Collaborate on the Team Activity Analyze the Case Study Chapter 18: Communication and Collaboration 18.1 The Communication Process 18.2 Improving Collaboration through Communication 18.3 Managing Conflict 18.4 Managing Negotiation Management Learning Review: Get Prepared for Quizzes and Exams Summary Chapter Glossary Self-Test 18 Management Skills & Competencies: Make Yourself Valuable! Evaluate Career Situations Reflect on the Self-Assessment Contribute to the Class Exercise Manage a Critical Incident Collaborate on the Team Activity Analyze the Case Study Appendix: Operations and Services Management Case Studies Management Cases For Critical Thinking Self-Test Answers Endnotes Organization Index Name Index Subject Index EULA