Museum Experience Design: Crowds, Ecosystems and Novel Technologies

Description

This state-of-the-art book explores the implications of contemporary trends that are shaping the future of museum experiences. In four separate sections, it looks into how museums are developing dialogical relationships with their audiences, reaching out beyond their local communities to involve more diverse and broader audiences. It examines current practices in involving crowds, not as passive audiences but as active users, co-designers and co-creators; it looks critically and reflectively at the design implications raised by the application of novel technologies, and by museums becoming parts of connected museum systems and large institutional ecosystems. Overall, the book chapters deal with aspects such as sociality, creation and sharing as ways of enhancing dialogical engagement with museum collections. They address designing experiences – including participatory exhibits, crowd sourcing and crowd mining – that are meaningful and rewarding for all categories of audiences involved. Museum Experience Design reflects on different approaches to designing with novel technologies and discusses illustrative and diverse roles of technology, both in the design process as well as in the experiences designed through those processes. The trend of museums becoming embedded in ecosystems of organisations and people is dealt with in chapters that theoretically reflect on what it means to design for ecosystems, illustrated by design cases that exemplify practical and methodological issues in doing so. Written by an interdisciplinary group of design researchers, this book is an invaluable source of inspiration for researchers, students and professionals working in this dynamic field of designing experiences for and around museums. Front Matter ....Pages i-xiii Future Museum Experience Design: Crowds, Ecosystems and Novel Technologies (Arnold P. O. S. Vermeeren, Licia Calvi, Amalia Sabiescu, Raffaella Trocchianesi, Dagny Stuedahl, Elisa Giaccardi et al.)....Pages 1-16 Front Matter ....Pages 17-18 Supporting Social Engagement for Young Audiences with Serious Games and Virtual Environments in Museums (Panagiotis Apostolellis, Doug A. Bowman, Marjee Chmiel)....Pages 19-43 Design Is Not for Us: Engaging a New Audience for the Design Museum by Changing Their Expectations (Sophie Boonen, Martijn van der Heijden, Elisa Giaccardi)....Pages 45-74 Crowdsourcing Ideas for Augmented Reality Museum Experiences with Children (Gavin Sim, Brendan Cassidy, Janet C. Read)....Pages 75-93 Front Matter ....Pages 95-96 Experiencing the Art Museum: Methods for Public Engagement (Maria Mortati)....Pages 97-114 Crowd Mining Applied to Preservation of Digital Cultural Heritage (Emma L. Tonkin, Gregory J. L. Tourte, Alastair Gill)....Pages 115-136 Paid Crowdsourcing as Concept and Content Generator to Enhance Museum Experiences (Lindsey van der Lans, Evy Ligia Ansems, Vassilis-Javed Khan)....Pages 137-156 The Value of User-Centric Crowdsourcing for Cultural Heritage: Fostering Emotional Engagement with Integrity (Tom Wrigglesworth, Leon A. Watts)....Pages 157-179 One Museum, Multiple Doors—Design for Experience of Living Cultural Heritage for Different Stakeholders (Gerrit van der Veer, Teresa Consiglio, Selene Uras)....Pages 181-202 Front Matter ....Pages 203-204 Augmenting the Experience of a Museum Visit with a Geo-Located AR App for an Associated Archaeological Site (Effie Lai-Chong Law)....Pages 205-224 Interactive and Social Technology: Challenges and Opportunities for Museums and Heritage Institutions in Latin America (Letícia Verona, Adriana S Vivacqua, Maria Luiza M Campos)....Pages 225-238 Using Mobile Technologies to Capture the Visitor Experience (Marco C. Rozendaal, Arnold P. O. S. Vermeeren, Diana C. Issidorides)....Pages 239-258 A Critical Reflection on Three Paradigms in Museum Experience Design (Amalia Sabiescu)....Pages 259-276 Front Matter ....Pages 277-278 Becoming Vincent: A Multifaceted Story in a Multifaceted Ecosystem (Licia Calvi, Moniek Hover)....Pages 279-300 Designing Trajectories of Experiences: In Museums, Around Museums, or Including Museums (Arnold P. O. S. Vermeeren, Hung-Chu Shih, Rik van der Laan, Licia Calvi, JungKyoon Yoon, Ianus Keller)....Pages 301-323 The Museum as Ecosystem and Museums in Learning Ecosystems (Amalia Sabiescu, Katerina Charatzopoulou)....Pages 325-345