ENGLISH

Rising Above Office Conflict: A Light-Hearted Guide for the Heavy-Hearted Employee

By Clare E Fowler

Book information

Publisher
Rowman & Littlefield Publishers
ISBN
1538171279, 9781538171271
Language
english
Format
PDF
Filesize
2 MB (1707312 bytes)
Series
The ACR Practitioner’s Guide Series
Pages
362\363
Time added
2023-07-16 17:18:42

Description

A light hearted guide offering step-by-step advice that empowers readers to understand and overcome the conflicts they face at work. Building on 20 years of workplace disputes, this book brings practical tools for resolving conflicts right into the employee’s hands. With a humorous and engaging approach, this book is a guide for everyone frustrated at work. The characters described are relatable, and the suggestions are described in a simple, easy-to-adopt plan. Why is conflict in every workplace? Because there are so many different types of people with different needs, and no idea how to work together. Clare Fowler provides a hilarious overview of 2 wonderful personalities and 18 difficult ones (Micromanager, Chatty Cathy, The Hulk, Inappropriate Ivan, etc.) and gives you strategies for dealing with them. Explaining common processes for resolving conflict, she provides a quick and ready guide for any employee hoping to manage conflict, rise above the fray, and move forward successfully with everyone they work with. She offers suggestions for preventing conflict from reoccurring. Worksheets and solutions explorers will help you to find an easy plan for rising above your office conflict. Contents Preface Author’s Note Introduction 1: Conflict 2: Positive Conflict I: Behaviors That Aren’t as Awesome as Ours Bothersome but Benign Behaviors 3: Clueless Carls 4: Snappy Sallies 5: Bad Brads vs. Meany Minnies 6: Horror Vacui—The Quiet Queen 7: Chatty Patties and Chatty Matties 8: The Dude and The Dudette 9: The People Pleaser Potentially Painful Personalities 10: Inappropriate Ingrids and Ivans 11: Micromanagers Destructive Dorky Behaviors 12: The Hulk 13: High-­conflict Behaviors 14: Busier-­than-­Thou 15: Honey Badgers 16: The Passive-­Aggressive 17: Rude Coworkers Warning! Warrior Personalities 18: Family Businesses 19: Dismissive Bosses 20: The Boxer 21: Abuse Neurodiversity 22: Life Would Be Boring if We Were All the Same II: Are You Prepared to Resolve Your Conflict? 23: Workplace Abuse—And What to Do About It 24: Keeping Yourself Sane and Safe 25: This Is Your Brain on Conflict III: There Are Solutions! 26: Preaching to the Choir 27: Why I’m Right and You’re Wrong 28: Freelance Problem-­Solving 29: Keeping an Offer in Your Pocket 30: Delegating Disputes 31: Options for Empowering Yourself 32: Rising Tides Raise All Boats 33: Faith-­Based Problem-­Solving 34: Changing the System IV: Deciding to Stay or Go 35: Is Your Gut Saying Go? 36: What Are You Willing to Do? 37: So You Stay . . . What Next? V: Preventing Future Conflicts 38: Stick in the Mud 39: Straight, No Chaser Resources 40: The Road to Relationship Is Paved with Good Intentions 41: So, You Go . . . Changing the Devil You Know for the Angel You Don’t 42: Going Forward Conclusion Resolve-­Any-­Conflict Brownies Notes Index About Mediate​.com About the Author

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