ENGLISH

Crisis management for corporate self-defense: how to protect your organization in a crisis-- how to stop a crisis before it starts

By Steven Albrecht

Book information

Publisher
American Management Association
Year
1996
ISBN
0814402658, 9780814402658
LCC
HD49 .A39 1996
Google Books ID
Bih-QgAACAAJ
Open Library ID
OL21569358M
Language
english
Format
EPUB
Filesize
525 kB (537799 bytes)
Pages
\0
Time added
2011-08-31 04:54:40

Description

Disaster comes in all shapes and sizes. For companies it can be anything from a tainted product, to the unexpected death of a CEO, to vengeful employees. This book explains how to manage a crisis, rather than be its victim. Telling stories of real-life organizational traumas, it demonstrates how to handle any kind of crisis with minimal damage and how to avoid problems in the first place. Readers should learn to: establish a crisis response team and action plan quickly; use public relations techniques to work with the media; prevent small problems from mushrooming into horrors; handle lawsuits promptly; enhance safety and security in the workplace; and institute good management practices to keep avoidable crises from ever occurring. The book includes advice and tips from experts in public relations, litigation and security.

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