ENGLISH

Continuous Improvement: Seek Perfection, Assure Quality at Its Source, Embrace Scientific Thinking, Focus on Process, and Improve Flow & Pull

By Larry Anderson; Dan Fleming; Bruce Hamilton; Pat Wardwell

Book information

Publisher
Productivity Press
Year
2021
ISBN
9781032105536, 9781032107158, 9781003216698, 1032105534
Language
english
Format
PDF
Filesize
6 MB (6277772 bytes)
Pages
200\195
Library
Mobilism
Time added
2022-10-24 14:32:42

Description

Cover Half Title Series Title Copyright Dedication Contents Acknowledgments Introduction How to Best Use This Book The Connections in the Shingo Model Chapter 1 Organizational Excellence and the Shingo Institute Back to Basics The Shingo Institute The Shingo Model and the Shingo Prize Discover Excellence Systems Design Cultural Enablers Continuous Improvement Enterprise Alignment Build Excellence The Shingo Institute’s Book Series Chapter 2 The Continuous Improvement Dimension Continuous Improvement in a Nutshell The Principles The Supporting Concepts Chapter 3 Seek Perfection Business Case for Seek Perfection Fundamental Truth Key Supporting Concepts Seeking Perfection Is the Flywheel Elaboration on Behavioral Benchmarks Current Condition on the Paint Line Seeking Perfection at an Automotive Engine Plant Single Patient Flow Why We Challenge Paradigms and Expectations First Things First Supporting Concepts Summary Chapter 4 Embrace Scientific Thinking Business Case for Embrace Scientific Thinking What Is a Fundamental Truth? The Supporting Concepts Behavioral Benchmarks and Related Context Chief Problem Solver Key Systems to Support Embrace Scientific Thinking Tools to Support Embrace Scientific Thinking Summary Chapter 5 Focus on Process Business Case for Focus on Process Fundamental Truth Develop Great Processes Don’t Blame Others Who Is Responsible? Processes versus Operations Process First, Then Operations The Supporting Concepts The Consequences of Not Focusing on Process Behavioral Benchmarks Chapter 6 Assure Quality at the Source Business Case for Assure Quality at the Source Fundamental Truth The Supporting Concepts Behavioral Benchmarks Key Systems to Assure Quality at the Source Summary Chapter 7 Improve Flow & Pull Business Case for Improve Flow & Pull Fundamental Truth The Supporting Concepts Behavioral Benchmarks Improve Flow Improve Pull, Stop the Push The Goal in Improving Flow & Pull Flow Processing as an Alternative Do You Really Understand Pull? The Bottom Line on Improving Flow & Pull The Role of Systems and Tools Real Demand The Supporting Concepts Enabling Flow & Pull through Systems and Tools Key Systems to Support Improving Flow & Pull Summary Chapter 8 Theory in Practice Stabilize Processes Standard Work Go & Observe Focus on Value Stream Keep It Simple & Visual Identify & Eliminate Waste No Defects Passed Forward Integrate Improvement with Work Rely on Facts & Data 9 Improvement Systems and Behaviors What Does Ideal Look Like? The Shingo Behavioral Assessment Scale Summary 10 Where Do I Go from Here? What Is Your Current Condition? What Is Your Burning Platform? What Are Your Accelerators and Inhibitors? What Is Your Proof­of­Concept Project? How Will You Measure and Promote? How Will You Develop Internal Capability? How Will You Expand the Improvement Boundary? Summary Glossary Bibliography Recommended Reading About the Editors Index

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