M.O.S.A.I.C.: Simplifying the Art of Organizational Effectiveness and Change

Description

Struggling to implement change in your organization? Here's a simple framework and 26 basic tools that will help… “This book is essential to teach the next generation of HR professionals the ‘art and science' of Organizational Effectiveness. If you are an aspiring human capital leader this book is a must read!” DARRELL FORD, EVP & CHRO UPS Traditional books on organizational effectiveness and change management are filled with theories on WHAT is required, but short on HOW to do it. Completing the RAIL Input Conducting a RAIL Review Reporting UP Charts TOOL: Individual Goals Update TOOL: Project Update Chapter 7: Change Principles—the Five Fatal Flaws Fatal Flaw #1—Ineffective Sponsorship Fatal Flaw #2—Inability to Prioritize Establish Clear Priorities Decide What the Organization Must Stop Doing to Make Room for New Work Give the Change Time to Work Fatal Flaw #3—Poor Decision-Making Practices Fatal Flaw #4—Ineffective Communication Practices TOOL: Quarterly Employee Change Survey Fatal Flaw #5—Not Recognizing When You Are Part of the Problem TOOL: Five Fatal Flaws Risk Assessment Chapter 8: A Very Little Bit about Culture TOOL: Basic Cultural Alignment Conversation Chapter 9: Summary Appendix TOOL: Solving the Right Problem—The Simple MOSAIC Assessment References Table of Contents Acknowledgments Preface Why Should You Read This Book? How to Make the Most of This Book Chapter 1: Introduction to the MOSAIC Change Framework Chapter 2: Clarify the Mission TOOL: The Plan-on-a-Page Mission Statement Strategic Outcomes Priority Actions Success Metrics | Key Performance Indicators (KPIs) SAMPLE: Final PAX-Z Golf Company Plan-on-a-Page Chapter 3: Organize to Support the Mission TOOL: Who Has the X? TOOL: Service Level Agreements A Basic Approach to Restructuring Your Organization SAMPLE: Organization Design Criteria SAMPLE: Design Team Selection Criteria SAMPLE: Design Team Meeting Ground Rules Developing Structural Options Chapter 4: Staff to Execute the Mission TOOL: Organization and People Capability Requirements Having a Structured Talent Review Process TOOL: The ABC Talent Discussion Talent Assessment (Forced Ranking) ABC Talent Definitions CASE STUDY: PAX-Z Golf Company Organization Chart SAMPLE: Talent Discussion Ground Rules TOOL: Succession Replacement Tables TOOL: Retention, Moves, and Single Points of Failure (SPOFs) Retention Moves Single Points of Failure (SPOFs) Develop Your Most Promising Talent to Ensure a Strong Talent Pipeline Building a Robust Development Plan TOOL: Individual Development Plan Chapter 5: Align the Organization Stakeholder Management Stakeholder Assessment: Mendelow’s Matrix (Adapted) TOOL: Stakeholder Assessment Work-Impact Analysis: Understanding the Impact of the Change on Customers and Daily Work TOOL: Work-Impact Analysis Making Modifications to Employees’ Goals Rewards That Drive Alignment to Your Change TOOL: Rewards Assessment Policies and Practices That Align with Your Change TOOL: Policy and Practice Assessment Processes That Support the New Way of Working SAMPLE: Basic Process Map Chapter 6: Implement Change in a Structured Way The Triple Constraints Developing a Project Charter TOOL: Project Charter Developing a Basic Project Plan TOOL: Basic Project Plan TOOL: Risk Assessment TOOL: Communication Planning Management Operating System TOOL: Meeting Cadence TOOL: The Rolling Action-Item List (RAIL) Completing the RAIL Input Conducting a RAIL Review Reporting UP Charts TOOL: Individual Goals Update TOOL: Project Update Chapter 7: Change Principles—the Five Fatal Flaws Fatal Flaw #1—Ineffective Sponsorship Fatal Flaw #2—Inability to Prioritize Establish Clear Priorities Decide What the Organization Must Stop Doing to Make Room for New Work Give the Change Time to Work Fatal Flaw #3—Poor Decision-Making Practices Fatal Flaw #4—Ineffective Communication Practices TOOL: Quarterly Employee Change Survey Fatal Flaw #5—Not Recognizing When You Are Part of the Problem TOOL: Five Fatal Flaws Risk Assessment Chapter 8: A Very Little Bit about Culture TOOL: Basic Cultural Alignment Conversation Chapter 9: Summary Appendix TOOL: Solving the Right Problem—The Simple MOSAIC Assessment References