REFRAMING ORGANIZATIONS : artistry, choice, and leadership.
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Cover Title Page Copyright Page Contents Preface Acknowledgments Part One Making Sense of Organizations Chapter 1 Introduction: The Power of Reframing Virtues and Drawbacks of Organized Activity Framing Conclusion Chapter 2 Simple Ideas, Complex Organizations Common Fallacies in Explaining Organizational Problems Peculiarities of Organizations Organizational Learning Making Sense of Ambiguity and Complexity Conclusion Part Two The Structural Frame Chapter 3 Getting Organized Structural Assumptions Strategy Structural Forms and Functions Vertical Coordination Lateral Coordination Designing A Structure that Works Conclusion Chapter 4 Structure and Restructuring Structural Dilemmas Structural Configurations Generic Issues in Restructuring Why Restructure? Making Restructuring Work: Two Case Examples Conclusion Chapter 5 Organizing Groups and Teams Tasks and Linkages In Small Groups Teamwork and Interdependence Determinants of Successful Teamwork Team Structure and Top Performance Self-Managing Teams: Structure of the Future? Conclusion Part Three The Human Resource Frame Chapter 6 People and Organizations Human Resource Assumptions Work and Motivation: A Brief Tour Human Capacity and The Changing Employment Contract Conclusion Chapter 7 Improving Human Resource Management Getting It Right Getting There: Training and Organization Development Conclusion Chapter 8 Interpersonal and Group Dynamics Interpersonal Dynamics Management Styles Groups and Teams In Organizations Conclusion Part Four The Political Frame Chapter 9 Power, Conflict, and Coalition Political Assumptions Organizations as Coalitions Power and Decision Making Conflict in Organizations Moral Mazes: The Politics of Getting Ahead Conclusion Chapter 10 The Manager as Politician Political Skills Morality and Politics Conclusion Chapter 11 Organizations as Political Arenas and Political Agents Organizations as Arenas Organizations as Political Agents Political Dynamics of Ecosystems Conclusion Part Five The Symbolic Frame Chapter 12 Organizational Symbols and Culture Symbolic Assumptions Organizational Symbols Organizations as Cultures Conclusion Chapter 13 Culture in Action The Eagle Group’s Sources of Success Conclusion Chapter 14 Organization as Theater Dramaturgical and Institutional Theory Organizational Structure as Theater Organizational Process as Theater Conclusion Part Six Improving Leadership Practice Chapter 15 Integrating Frames for Effective Practice Life as Managers Know It Across Frames: Organizations as Multiple Realities Matching Frames to Situations Effective Managers and Organizations Managers’ Frame Preferences Conclusion Chapter 16 Reframing in Action: Opportunities and Perils Benefits and Risks of Reframing Reframing for Newcomers and the Marginalized Conclusion Chapter 17 Leadership in Theory and Practice Structure: Swinging The Electoral College Human Resource Frame: Motivation and Personality Political Frame Culture and Narrative Leadership Lessons From The 2016 Election Leadership In Organizations: A Brief History Evolution of The Idea of Leadership What Do We Know About Good Leadership? Culture and Leadership Gender and Leadership Conclusion 18 Reframing Leadership Architect Or Tyrant? Structural Leadership Catalyst or Wimp? Human Resource Leadership Advocate, Warrior, Or Hustler? Political Leadership Prophet or Zealot? Symbolic Leadership Conclusion Chapter 19 Reframing Change in Organizations The Innovation Process Change, Training, and Participation Change and Structural Realignment Change and Conflict Change and Loss Change Strategy Conclusion Chapter 20 Reframing Ethics and Spirit Soul and Spirit in Organizations Conclusion Chapter 21 Bringing It All Together Robert F. Kennedy High School Structural Issues and Options Human Resource Issues and Options Political Issues and Options Symbolic Issues and Options A Four-Frame Approach Conclusion: The Reframing Process Epilogue: Artistry, Choice, and Leadership Commitment to Core Beliefs Multi-Frame Thinking Appendix: The Best of Organizational Studies Bibliography The Authors Name Index Subject Index EULA
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