Strategic Leadership and Management in Nonprofit Organizations: Theory and Practice
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Nonprofit organizations need smart, informed managers. This comprehensive introductory textbook aims to expose students to the range of responsibilities expected from modern nonprofit organizations and their boards, executive management, frontline staff, and community volunteers. Section 1 focuses on the characteristics of a nonprofit organization, with an explanation of the specific attributes of both charitable and member-serving nonprofits. It considers the historical development of the nonprofit sector as a whole and of the human services subsector in particular, culminating with a review of the political and economic climate in which nonprofits operate. Section 2 considers theories of leadership. The multiple roles of the nonprofit professional leader are delineated, to recognize that the same person may serve as manager and administrator, motivated by different priorities when functioning in each capacity. Ethical issues are also considered, along with the theoretical and practical aspects of decision-making, and the relationship between organizational culture and organizational change. Sections 3 and 4 address the specific skills of the nonprofit leader involved in securing material resources and managing human resources, respectively. The book concludes with a focus on the role of volunteers and the need for organizations to provide them good experiences if they want volunteers to keep coming back. cover Strategic Leadership and Management in Nonprofit Organizations Copyright Contents Preface Acknowledgments Instructor Resources Section 1 Key Themes 1. Definition of a Nonprofit Organization What’s in a Name? Turning a Negative into a Positive Final Thoughts, Questions to Consider, and Selected Readings References 2. Historical Moments in the U.S. Nonprofit Sector Tracing the Evolution of the U.S. Nonprofit Sector The Human Services Subsector Final Thoughts, Questions to Consider, and Selected Readings References 3. Political and Economic Considerations Theories of Change The Example of Managed Care The Ties That Bind The Permeability of Sector Boundaries Final Thoughts, Questions to Consider, and Selected Readings References Section 2 Key Themes Conflicting Agendas for the Future of a Youth Agency, Part 1 4. The Nature of Leadership The Meaning of Leadership A Shared Leadership Model The Board–Executive Relationship Final Thoughts, Questions to Consider, and Selected Readings References 5. The Practice of Leadership Organizational Culture Leadership Versus Management Transformational and Transactional Leaders Performing Multiple Roles Final Thoughts, Questions to Consider, and Selected Readings References 6. Decision-Making Decision-Making Strategies Practical Considerations Six Thinking Hats Final Thoughts, Questions to Consider, and Selected Readings References 7. Organizational Change The Ubiquity of Change Managing Change Strategies for Change Final Thoughts, Questions to Consider, and Selected Readings References Section 3 Key Themes Conflicting Agendas for the Future of a Youth Agency, Part 2 8. Strategic Planning Practical Considerations Strategic Planning Models Final Thoughts, Questions to Consider, and Selected Readings References Appendix 8A: Report of the Youth Services Network (YSN) Strategic Planning Committee (Excerpts) 9. Program Development Project Development Program Planning Program Monitoring Program Evaluation Final Thoughts, Questions to Consider, and Selected Readings References 10. Resource Generation Basic Principles of Resource Generation Philanthropic Fundraising Government Support Commercial Ventures Final Thoughts, Questions to Consider, and Selected Readings References Appendix 10A: Glossary of Selected Resource Generation Terms Appendix 10B: Sample Proposal Letter 11. Financial Performance Indicators Fiscal Fundamentals The “New” Cutback Management Performance and Effectiveness Final Thoughts, Questions to Consider, and Selected Readings References 12. Technology and Communication The Basics of Effective Communication Technology and Internal Communication Technology and External Communication Final Thoughts, Questions to Consider, and Selected Readings References Section 4 Key Themes Conflicting Agendas for the Future of a Youth Agency, Part 3 Presentation of the Strategic Plan 13. Leadership by Example Basic Ethical Principles Providing Ethical and Moral Leadership Risk Management Final Thoughts, Questions to Consider, and Selected Readings References 14. Human Resources Management Promoting Job Satisfaction and Commitment Practical Considerations in Human Resource Management Addressing Diversity in the Workplace Final Thoughts, Questions to Consider, and Selected Readings References 15. The Nonprofit Governing Board An Overview of Effective Governance Practical Considerations Final Thoughts, Questions to Consider, and Selected Readings References 16. Volunteer Administration An Overview of Volunteerism Elements of Effective Volunteer Management Final Thoughts, Questions to Consider, and Selected Readings References About the Authors Index
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