ENGLISH

Developing Technologies in E-Services, Self-Services, and Mobile Communication: New Concepts

By Ada Scupola

Book information

Publisher
IGI Global
Year
2011
ISBN
1609606078, 9781609606077, 9781609606084
LCC
HF5548.32 .D484
Google Books ID
o0SrDfdzSWwC
Open Library ID
OL24847991M
Language
english
Format
PDF
Filesize
8 MB (7889427 bytes)
Edition
1
Pages
390\390
Orientation
yes
Scanned
no
Time added
2012-02-14 18:00:00

Description

Central to the study of e-services is the ability to evaluate critical success factors, which include quality, effectiveness, accessibility, and societal implications. Developing Technologies in E-Services, Self-Services, and Mobile Communication: New Concepts presents perspectives on the management, delivery and consumption, and creation of new e-services technologies and tools. This book reviews specific e-services such as e-banking and e-health initiatives and offers new perspectives useful to industry professionals and academicians interested in the creation, application, and evaluation of a number of different mobile and electronic services.

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