Implementing Enterprise Observability for Success: Strategically plan and implement observability using real-life examples

Description

Unlock your organizational potential and scale your business using observability with this information packed guide Purchase of the print or Kindle book includes a free PDF eBook Key FeaturesLearn the principles of identifying stakeholders, tools, and processes necessary for implementing observabilityDevelop strategies to self-sustain the observability journey in the long runLearn with real-life case studies to set up observability for your enterpriseBook Description Observability can be implemented in multiple ways within an organization based on the organization's needs. So, it's crucial for organizations to decide whether they need observability and to what extent, what skills and tools will suit them, and how long will it take to implement it. Implementing Enterprise Observability for Success provides a step-by-step approach to help you create an observability strategy, understand the principles behind the creation of the strategy, and logical steps to plan and execute the implementation. You'll learn about observability fundamentals and challenges, the importance of data and analytics along with different tools. Further, you'll discover the various layers from which data should be collected for setting up observability. Through real- life examples distilled from the author's experience in implementing observability at an enterprise level, you'll uncover some of the non-technical & technical drivers of observability like the culture of the organization, the hierarchy of stakeholders, tools at disposal and the willingness to invest. By the end of this book, you'll be well-equipped to plan the observability journey, identify different stakeholders, spot the technology stack required, and lay out an effective plan for organization-wide adoption. What you will learnUnderstand observability fundamentals from scratchGet to grips with common challenges in implementing observabilitySegregate organizations according to their size for implementing observabilityLeverage analytics to better understand the value of collected dataExplore best practices from case studies to smoothen your observability journeyUnderstand the Observability Maturity Model and the essential people skills necessary to attain each maturity levelWho this book is for This book is for technology leaders, architects, and initiative leads looking to enhance monitoring and/or implementing observability. Engineers, developers, and professionals already working on monitoring and analytics or are responsible for scaling the observability implementation across multiple teams or at an organizational level can also benefit from this book. A deep understanding of monitoring concepts, general knowledge of IT systems and processes along with familiarity with working across various stakeholders is required. Table of ContentsWhy Observe?The Fundamentals of ObservabilityThe Real World and Its ChallengesCollecting Data to Set Up ObservabilityObservability Outcomes: Dashboards, Alerts, and IncidentsGauging the Organization for Observability ImplementationAchieving and Measuring Observability SuccessIdentifying the StakeholdersDeciding the Tools for ObservabilityKickstarting Your Own Observability Journey Cover Title Page Copyright and Credits Dedication Contributors Table of Contents Preface Part 1 – Understanding Observability in the Real World Chapter 1: Why Observe? What is observability? What was used before observability? Issues with traditional monitoring techniques Modern infrastructure Pre-empting issues Identifying why and where the problem exists Key benefits of observability Summary Chapter 2: The Fundamentals of Observability Understanding logs, metrics, and traces Logs Metrics Traces Getting to know service views User experience maps Customer journey maps (processes) System maps Service aggregate maps Exploring CMDBs What is a CMDB? Why is a CMDB important? CMDB providers and their life cycles Identifying KPIs Google’s golden signals Summary Chapter 3: The Real World and Its Challenges Is observability difficult to implement? Google versus a financial institution Diverse service versus focused service Technology leader versus follower Challenges faced by organizations in the real world Infrastructure and architecture complexity Mindset and culture A lack of executive support Tools galore Mechanisms to measure success The price tag Overcoming challenges Navigating through infrastructure and architectural complexity Taking stock of your estate How can executives help? Tool rationalization and usage What does success look like? Cost rationalization Summary Chapter 4: Collecting Data to Set Up Observability Data collection layer one – Infrastructure Understanding infrastructure Collecting data to monitor infrastructure Using infrastructure data Data collection layer two – The application Data collection for monitoring the application Collecting application log data APM data Telemetry Data collection layer three – the business service Digital experience monitoring Synthetic transaction monitoring Endpoint monitoring Real user monitoring Data collection layer four – The organization Summary Chapter 5: Observability Outcomes: Dashboards, Alerts, and Incidents Getting to know dashboards Introducing alerts and incidents Alerts and incidents – the finer details At what point should an alert be set up? What should be the frequency of the alert? How to manage alerts? Observability consumers – self healing Summary Part 2 – Planning and Implementation Chapter 6: Gauging the Organization for Observability Implementation Organization and culture Assessing and driving the organization’s culture Being data-driven Ensuring data literacy Providing executive endorsement Establishing a governance model Summary Chapter 7: Achieving and Measuring Observability Success Exploring observability maturity levels Initial Managed Defined Quantitatively Managed Optimized Understanding people and skills Technical skills Communication skills Problem-solving skills Mapping skills and maturity levels Measuring observability Summary Chapter 8: Identifying the Stakeholders Enhancement drivers of an organization The actors of observability How users prompt improvement Exploring the supporters of observability Enterprise architects Enterprise data team Sourcing team Compliance and regulatory teams Introducing the RASCI matrix Summary Chapter 9: Deciding the Tools for Observability Developing a strategy Desirable features of observability tools Build, leverage, or buy? Exploring observability tools Emerging observability trends Standardizing observability for open source projects Increased adoption of tracing Enhancing security with observability Auto-healing Considering the total cost of ownership for observability Summary Part 3 – Use Cases Chapter 10: Kickstarting Your Own Observability Journey Understanding the observability implementation workflow Preparation – organization-wide change Implementation – adoption by the organization Case study 1 – goFast Identifying the problem Addressing the problem Case study 2 – superEats Identifying the problem Addressing the problem Case study 3 – bigBuys Identifying the problem Addressing the problem Case study 4 – gruvyCars Identifying the problem Addressing the problem Summary Index About Packt Other Books You May Enjoy