Monitoring business performance : models, methods, and tools

Description

The idea of using models to inform business practice seems appealing, as it suggests the abstraction and control of a large, complex subject by means of a smaller, easily manipulated mechanism. In reality, however, many models prove inadequate when translated into business methods. Monitoring Business Performance - Models, Methods and Tools elucidates how the assumptions and perceptions that guide performance assessment are often based on models that are poor interpretations and descriptions of reality. In this book, the author scrutinizes the models underlying a number of wel.  Read more... Cover Title Copyright Dedication Contents List of Tables List of Figures List of Boxes Preface PART I Models and Theories 1 Monitoring Business Performance 2 Models as Descriptions of Reality 3 Models in Natural and Social Sciences-A Comparison 4 Are Models Transferable in Time and Space? 5 Models as Reflections of Knowledge and Ideas PART II Methods and Tools 6 Models for Assessing Business Performance 7 Performance Indicators 8 Methods and Tools for Business Development 9 Information Systems as Business Monitoring Tools.