ENGLISH

Customer service in health care : a grassroots approach to creating a culture of service excellence

By Kristin , Baird

Book information

Publisher
Jossey-Bass, Health Forum
Year
2000
ISBN
9781119020318, 111902031X
Language
english
Format
PDF
Filesize
8 MB (8425146 bytes)
Pages
162\179
Time added
2015-07-19 17:00:00
Medical care Customer services Patient satisfactio

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