Electronic Government: 10th IFIP WG 8.5 International Conference, EGOV 2011, Delft, The Netherlands, August 28 – September 2, 2011. Proceedings

Description

This book constitutes the refereed proceedings of the 10th International Conference, EGOV 2011, held in Delft, The Netherlands, in August/September 2011. The 38 revised full papers presented were carefully reviewed and selected from 84 submissions. The papers are organized in topical sections on foundations, acceptance and diffusion, governance, openess and institutions, architecture, security and interoperability, transformation, values and change. Front Matter....Pages - Diversity and Diffusion of Theories, Models, and Theoretical Constructs in eGovernment Research....Pages 1-12 Building Theoretical Foundations for Electronic Governance Benchmarking....Pages 13-25 Connecting eGovernment to Real Government - The Failure of the UN eParticipation Index....Pages 26-37 Explaining History of eGovernment Implementation in Developing Countries: An Analytical Framework....Pages 38-49 Paving the Way for Future Research in ICT for Governance and Policy Modelling....Pages 50-61 The Relative Importance of Intermediaries in eGovernment Adoption: A Study of Saudi Arabia....Pages 62-74 User Acceptance of SMS-Based eGovernment Services....Pages 75-87 Components of Trust Influencing eGovernment Adoption in Germany....Pages 88-99 Public Sector IS Maturity Models: Legal Pluralism Invades Public Schools....Pages 100-111 “IT’s Complicated…”: Influence of Perceived Sacrifice and Trust on eService Adoption....Pages 112-121 Government as a Launching Customer for eInvoicing....Pages 122-133 Transformational Government Citizens’ Services Adoption: A Conceptual Framework....Pages 134-143 The eGovernment Services Delivery of the Italian Municipalities....Pages 144-158 The State of IT Governance: Patterns of Variation at the Central Government Level in Norway....Pages 159-172 Information Strategies for Open Government in Europe: EU Regions Opening Up the Data on Structural Funds....Pages 173-184 Market, Network, Hierarchy: Emerging Mechanisms of Governance in Business Process Management....Pages 185-197 Computing and Information Technology Challenges for 21st Century Financial Market Regulators....Pages 198-209 eGovernment Trends in the Web 2.0 Era and the Open Innovation Perspective: An Exploratory Field Study....Pages 210-222 A Scenario-Based Approach towards Open Collaboration for Policy Modelling....Pages 223-234 Open Government Data: A Stage Model....Pages 235-246 Enrolling Local Strategic Actors in Public Portal Development....Pages 247-258 Inter-organizational Cooperation in Swiss eGovernment....Pages 259-272 Scarcity, Exit, Voice and Violence: The State Seen through eGovernment....Pages 273-284 A Conceptual Model for G2G Relationships....Pages 285-295 Coverage of eGovernment Security Issues in Mass Media....Pages 296-307 A Context-Aware Inter-organizational Collaboration Model Applied to International Trade....Pages 308-319 KPI-Supported PDCA Model for Innovation Policy Management in Local Government....Pages 320-331 On the Relevance of Enterprise Architecture and IT Governance for Digital Preservation....Pages 332-344 Interoperability, Enterprise Architectures, and IT Governance in Government....Pages 345-354 Exploring Information Security Issues in Public Sector Inter-organizational Collaboration....Pages 355-366 Ambiguities in the Early Stages of Public Sector Enterprise Architecture Implementation: Outlining Complexities of Interoperability....Pages 367-377 Integrity of Electronic Patient Records....Pages 378-391 Impose with Leeway: Combining an Engineering and Learning Approach in the Management of Public-Private Collaboration....Pages 392-403 Challenges in Information Systems Procurement in the Norwegian Public Sector....Pages 404-417 eGovernment and Organizational Changes: Towards an Extended Governance Model....Pages 418-430 eGovernment Service Quality Assessed through the Public Value Lens....Pages 431-440 Exploring the Future of Public-Private eGovernment Service Delivery....Pages 441-452 Technology as the Key Driver of Organizational Transformation in the eGovernment Period: Towards a New Formal Framework....Pages 453-464 Back Matter....Pages -