ENGLISH

Dealing with difficult people: 24 lessons for bringing out the best in everyone

By Brinkman , Rick , Rick; Kirschner

Book information

Publisher
McGraw-Hill
Year
2003
ISBN
9780071416412, 0-07-141641-2, 9780071425667, 0-07-142566-7, 9781280303562, 1280303565
Language
english
Format
PDF
Filesize
800 kB (819580 bytes)
Series
McGraw-Hill professional education
Pages
48\66
Time added
2019-09-24 23:58:00
Industrial;PSYCHOLOGY;Social PsychologyInterpersonal relations;Interpersonal communicatio

Description

Annotation "THE MCGRAW-HILL PROFESSIONAL EDUCATION SERIES These quick reads, based on McGraw-Hill bestsellers, are designed to meet the needs of busy people. Titles in the series focus on each book's main themes and action ideas, reduced to a manageable page count for on-the-go readers. Specific strategies for understanding the 10 types of problem people and influencing them to adopt positive behaviors. Abstract: Annotation "THE MCGRAW-HILL PROFESSIONAL EDUCATION SERIES These quick reads, based on McGraw-Hill bestsellers, are designed to meet the needs of busy people. Titles in the series focus on each book's main themes and action ideas, reduced to a manageable page count for on-the-go readers. Specific strategies for understanding the 10 types of problem people and influencing them to adopt positive behaviors

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