ENGLISH

The Human Side of Reference and Information Services in Academic Libraries. Adding Value in the Digital World

By Lesley Farmer (Eds.)

Book information

Publisher
Chandos Publishing
Year
2007
ISBN
978-1-84334-257-1
Language
english
Format
PDF
Filesize
875 kB (896075 bytes)
Series
Chandos Information Professional Series
Edition
1
Pages
160\146
Time added
2014-05-06 10:00:00

Description

This book examines the questions: how academic libraries provide value-added reference and information services in the digital age. It provides best practices from a global perspective. The book starts by looking at the information needs and info-seeking behaviours of university students and faculty. Then it examines the use cycle: consumer, instruction, and producer. It examines the resource cycle: collection development, instructor, maintenance. What are the essential elements of reference: orientation, instruction, collaborative planning, products?Focuses on information needs and information-seeking behaviours of academic library stakeholders (faculty, students, community)Focuses on technologies: impact on reference and information services (selection, access, interaction, instruction, administration), focusing on the human issuesEmphasizes collaborative aspects of reference/info services (with faculty for program/course instruction, with computer services for digital integration, with other libraries for resource

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