Building Safer Healthcare Systems: A Proactive, Risk Based Approach to Improving Patient Safety

Description

This book offers a new, practical approach to healthcare reform. Departing from the priorities applied in traditional approaches, it instead assesses – both theoretically and practically – the successful lessons learned in other safety-critical industries, and applies them to healthcare settings. The authors focus on the importance of human factors and performance measures to establish proactive, systematic methods for healthcare system design. This approach helps to identify potential hazards before accidents occur, enhancing patient safety. In addition, the book details the new approach on the basis of real-world applications in the NHS and insights from NHS staff. Case studies and results are presented, demonstrating the significant improvements that can be achieved in risk reduction and safety culture. Lastly, the book outlines what steps healthcare organisations need to take in order to successfully adopt this new approach. The approach and experiential learning is brought together through the development of a new holistic patient safety education syllabus. Front Matter ....Pages i-xii Front Matter ....Pages 1-1 Patient Safety: Why We Must Adopt a Different Approach (Peter Spurgeon, Mark-Alexander Sujan, Stephen Cross, Hugh Flanagan)....Pages 3-9 Learning from Safety Management Practices in Safety-Critical Industries (Peter Spurgeon, Mark-Alexander Sujan, Stephen Cross, Hugh Flanagan)....Pages 11-30 Human Factors and Systems Approach to Patient Safety (Peter Spurgeon, Mark-Alexander Sujan, Stephen Cross, Hugh Flanagan)....Pages 31-43 Safety and Culture: Theory and Concept (Peter Spurgeon, Mark-Alexander Sujan, Stephen Cross, Hugh Flanagan)....Pages 45-50 An Outline of the Evolution and Conduct of the Safer Clinical Systems Programme (Peter Spurgeon, Mark-Alexander Sujan, Stephen Cross, Hugh Flanagan)....Pages 51-68 Front Matter ....Pages 69-69 Building Safer Healthcare Systems (Peter Spurgeon, Mark-Alexander Sujan, Stephen Cross, Hugh Flanagan)....Pages 71-109 A Practical Effective Tool for Measuring Patient Safety Culture (Peter Spurgeon, Mark-Alexander Sujan, Stephen Cross, Hugh Flanagan)....Pages 111-123 A Systems Approach to Improving Clinical Handover in Emergency Care (Peter Spurgeon, Mark-Alexander Sujan, Stephen Cross, Hugh Flanagan)....Pages 125-135 Evaluation of the SCS Approach (Peter Spurgeon, Mark-Alexander Sujan, Stephen Cross, Hugh Flanagan)....Pages 137-156 Moving Forward: A New Patient Safety Curriculum (Peter Spurgeon, Mark-Alexander Sujan, Stephen Cross, Hugh Flanagan)....Pages 157-178 Back Matter ....Pages 179-183