Implementing project and program benefit management

Description

Content: Cover Half Title Series Editor Title Copyrights Dedication Contents Preface Acknowledgments About the Author Introduction Part One Establishing the Language Chapter 1: What Are Benefits and Why Are They Important? 1.1 What Are Benefits? 1.1.1 Characteristics of Benefits 1.1.2 Why Are Benefits Important? 1.2 Benefits Realization Management 1.3 Categorization of Benefits 1.3.1 Financial and Nonfinancial Benefits 1.3.2 Triple Bottom Line 1.3.3 Efficiency and Effectiveness Factors 1.3.4 Tangible and Intangible Benefits 1.4 Stakeholders and Benefits 1.5 Changing the ConversationExercises and Activities Chapter 2: Definitions and Terminology 2.1 Project 2.2 Program 2.3 Portfolio 2.4 Initiative 2.5 Progressive Elaboration 2.6 Pathway to Benefits 2.6.1 Output 2.6.2 Capability 2.6.3 Outcome 2.6.4 Intermediate Benefits 2.6.5 Emergent Benefits 2.6.6 Dis-Benefits 2.6.7 Benefits 2.7 Transition Period 2.8 Transition Activities 2.9 Baseline 2.10 Operational Environment 2.11 Business as Usual 2.12 Gateways 2.13 Benefits Reviews 2.14 Fiscal Year (or Financial Year) 2.15 Front-End Loading 2.16 Return on Investment 2.17 Benefit Cost Analysis2.17.1 Payback Period 2.17.2 Net Present Value 2.17.3 Benefit-Cost Ratio 2.18 Diagrammatic Methods 2.18.1 Benefit Map 2.18.2 Dependency Network 2.19 Documentation 2.19.1 Benefits Management Strategy 2.19.2 Benefit Profile 2.19.3 Benefits Register 2.19.4 Business Case 2.19.5 Benefit Realization Plan 2.19.6 Program Plan 2.19.7 Transition Plan 2.19.8 Sustainment Plan 2.19.9 Review Report 2.19.10 Benefits Closure Report 2.20 Summary Exercises and Activities Chapter 3: Team Roles and Responsibilities 3.1 Sponsoring Group 3.2 Sponsor 3.3 Program Manager3.4 Project Manager 3.5 Program/Project Management Office (PgMO/PMO) 3.6 Project Office 3.7 Program Office 3.8 Business Change Manager (BCM) 3.9 Change Team 3.10 Benefit Manager/Owner 3.11 Assurance Roles 3.12 Governance Roles 3.13 Specialist Support Roles 3.14 Additional Considerations 3.15 Summary Exercises and Activities Part Two The Benefits Life Cycle Chapter 4: Introduction to the Benefits Life Cycle Chapter 5: Establish the Context 5.1 Drivers for Programs and Investments 5.1.1 PESTLE 5.1.2 Triple Bottom Line 5.2 Other Program Types 5.2.1 Strategic Initiatives5.2.2 Evolving Initiatives 5.2.3 Compliance Initiatives 5.2.4 Technology-Driven Initiatives 5.3 Recognizing the Stakeholders' Perspectives 5.3.1 Getting to Know the Stakeholders 5.4 Documentation 5.4.1 Benefits Management Strategy 5.5 Summary Exercises and Activities Chapter 6: Identify the Benefits 6.1 Getting Off to a Bad Start 6.2 Begin with the End in Mind 6.3 Diagrammatic Techniques 6.3.1 Benefit Mapping 6.3.2 Benefits Dependency Network 6.3.3 Benefits Dependency Map 6.3.4 Benefits Logic Map 6.3.5 Applying These Methods