HBR Guide to Being a Great Boss

Description

Are you a good boss—or a great one? Good bosses can handle the day-to-day work of running a team. Great bosses go beyond that, finding ways to help employees become better versions of themselves as people and professionals. But as a manager, how do you reach that next level? The HBR Guide to Being a Great Boss contains practical tips and advice to help you become a more well-rounded leader, one who sparks creativity, engagement, collaboration, and growth in your team. You'll learn how to • Magnify your people's strengths • Create a welcoming, inclusive culture • Communicate effectively—and regularly—with your team • Challenge your people to grow beyond their current limits • Recognize and reward good work • Establish yourself as a trustworthy leader and colleague Arm yourself with the advice you need to succeed on the job, with the most trusted brand in business. Packed with how-to essentials from leading experts, the HBR Guides provide smart answers to your most pressing work challenges. Contents SECTION ONE What Being a Great Boss Means 1. What Great Managers Do Make the most of what makes your employees unique. BY MARCUS BUCKINGHAM 2. Managing Authenticity: The Paradox of Great Leadership “Be yourself” looks different for everyone. BY ROB GOFFEE AND GARETH JONES 3. Are You a Good Boss—or a Great One? The best managers never stop improving themselves. BY LINDA A. HILL AND KENT LINEBACK SECTION TWO Build Trust and Listen 4. Do You Really Trust Your Team? And do they really trust you? BY AMY JEN SU 5. Open Up to Your Team—Without Oversharing Be emotionally intelligent about being transparent. BY LIZ FOSSLIEN AND MOLLIE WEST DUFFY 6. High-Performing Teams Need Psychological Safety Here’s how to create it. BY LAURA DELIZONNA 7. How to Handle a Disagreement on Your Team Don’t manage—mediate. BY JEANNE BRETT AND STEPHEN B. GOLDBERG 8. What Great Listeners Actually Do Four things—and they’re all essential. BY JACK ZENGER AND JOSEPH FOLKMAN SECTION THREE Give Feedback and Motivate 9. Give Your Team More-Effective Positive Feedback Your employees can’t thrive without it. BY CHRISTINE PORATH 10. The Right Way to Hold People Accountable It’s about delivering on commitments, not shaming anyone. BY PETER BREGMAN 11. You Can’t Be a Great Manager If You’re Not a Good Coach Understand what drives your team. BY MONIQUE VALCOUR 12. Four Reasons Good Employees Lose Their Motivation Strategies to get people back on track. BY RICHARD E. CLARK AND BROR SAXBERG 13. Get Honest, Productive Feedback Bosses need it, too. BY JENNIFER PORTER SECTION FOUR Manage Everyone Effectively 14. How to Retain and Engage Your B Players Don’t overlook the deep value they provide. BY LIZ KISLIK 15. Managing Your Star Employee Think carefully about their development, autonomy, and workload. BY REBECCA KNIGHT 16. Helping an Underperformer Make a concrete plan of action—together. BY AMY GALLO 17. How to Manage Someone You Don’t Like Tips for taking your feelings out of the equation. BY AMY GALLO SECTION FIVE Help All Employees Thrive 18. Get Over Your Fear of Talking About Diversity If you want your team to stand up for inclusion, you need to stand up too. BY DAISY AUGER-DOMINGUEZ 19. How the Best Bosses Interrupt Bias on Their Teams Steps you can take to make a difference today. BY JOAN C. WILLIAMS AND SKY MIHAYLO 20. Managing a Hybrid Workforce Keep things equitable no matter how, when, or where people work. BY REBECCA KNIGHT 21. Build Trust on Your Cross-Cultural Team Set clear norms and stick to them. BY ANDY MOLINSKY AND ERNEST GUNDLING SECTION SIX Build Resiliency and Support Mental Health 22. Your Employees Want to Feel the Purpose in Their Jobs And making that happen is yours. BY DAN CABLE 23. Help Your Team Bounce Back from Failure Feel the disappointment, then look toward the future. BY AMY GALLO 24. Managing an Employee Who’s Having a Personal Crisis Be empathetic and compassionate while also being professional. BY CAROLYN O’HARA 25. Reduce the Stigma of Mental Health at Work Create a more empathetic culture. BY DIANA O’BRIEN AND JEN FISHER 26. Make Work Less Stressful and More Engaging It’s easier said than done—but you can do it. BY NATALIA PEART Index