Performance and Innovation in the Public Sector: Managing for Results

Description

Managing for results is increasingly important for the success of public organizations. Performance and Innovation in the Public Sector is a comprehensive textbook that examines a broad range of performance strategies. Today’s public managers require a broad toolkit and a deep, current understanding of the following: performance management, digital government, collaboration, strategic planning, innovation, lean government, and managing people for performance. This book provides a thorough overview of broad paradigms and their emergence, practical strategies along with examples and up-to-date applications, and an appreciation for the diverse contexts of public organizations resulting in varied and tailored improvements. Each chapter assists students in applying each tool at work. Performance and Innovation in the Public Sector provides a balance of scholarship and practice, offers flexibility for instructors, and is written in an accessible style that students and professionals appreciate. This revised, much-anticipated third edition includes an increased emphasis on improving governance and innovation, as well as up-to-date examples that demonstrate best practice for performance in diverse public sector settings. Cover Endorsement Page Half Title Title Page Copyright Page Dedication Table of Contents Preface Chapter 1 What Is Public Performance?: An Overview 1.1 Defining Performance 1.2 Public Performance in Context 1.3 The Diffusion of Performance 1.4 Innovation Redux 1.5 Performance Improvement through the Present In Conclusion Application Exercises Chapter 2 Strategies and Conditions for Success 2.1 Conditions for Success 2.2 Change in Team Units 2.3 Organizational Change 2.4 Working with Other Organizations In Conclusion Application Exercises Chapter 3 Performance Management: The Art of Design 3.1 Basics of Program Design: The Logic Model 3.2 Examples: Applying Design in Practice 3.3 From Design to Performance Management In Conclusion Application Exercises Chapter 4 Digital Government 4.1 The Evolution of Digital Government 4.2 The Current Era: The Rise of Apps and Big Data 4.3 Managing Digital Government 4.4 Governance Issues in Digital Governance In Conclusion Application Exercises Chapter 5 Innovation in the Public Sector 5.1 Types of Innovations in the Public Sector 5.2 The Innovation Process in Context 5.3 Innovation Practices in the Public Sector 5.4 Individual and Organizational Capabilities for Innovation In Conclusion Application Exercises Chapter 6 Strategic Planning and Management 6.1 Strategic Planning and Management: Core Concepts 6.2 Collaborative and Cross-Cutting Strategic Planning and Management In Conclusion Application Exercises Chapter 7 Lean and Agile Government 7.1 Lean Government 7.2 Agile Government In Conclusion Applications Chapter 8 Managing Collaborations and Partnerships 8.1 Types of Collaborations and Partnerships 8.2 Making Collaborations and Partnerships Work 8.3 Designing and Managing Contracts In Conclusion Application Exercises Chapter 9 Performance Through People 9.1 Why Do People Work? 9.2 Managerial Processes for People Performance 9.3 Psychological Contracts In Conclusion Application Exercises Chapter 10 Frontiers in Public Performance 10.1 Advancing Inclusion: Asking Questions 10.2 Routinizing Complexity: Lessons in Upscaling 10.3 The Limits of Politics 10.4 Addressing Legal Inefficiency and Dysfunction In Conclusion Application Exercises References Index