ENGLISH

Equal Access to Justice for Inclusive Growth

Book information

Publisher
OECD Publishing
Year
2019
ISBN
9789264597440, 9264597441
Language
english
Format
PDF
Filesize
8 MB (8764049 bytes)
Pages
100\204
Time added
2020-05-06 12:01:59

Description

Foreword Acknowledgements Abbreviations and acronyms Executive summary Unresolved legal problems prevent people, businesses and society as a whole from reaching their full potential Putting people at the centre of a justice services continuum Chapter 1. People-centred justice services: An actionable policy for inclusive growth Introduction Rationale of the report Objectives Methodology and content Scope Strengths and limitations Organisation of the report Notes References Chapter 2. Understanding the links between access to justice, inclusive growth and people’s well-being Inequality and access to justice The dynamics of unmet legal needs Shift to focus on “everyday” legal problems Unmet legal needs tend to reinforce disadvantage Towards understanding the impacts of access to justice and unmet legal needs Impact of unmet legal needs: Direct and indirect costs Exploring the effects of meeting legal needs Housing and prevention of homelessness Reducing domestic violence Supporting socio-economic inclusion through access to social benefits Enhanced consumer financial protection and debtor relief Access to healthcare and support for medical-legal problems Supporting child welfare and families Supporting positive outcomes for migrants and immigrants Reduced recidivism and enhanced victim support Supporting employment Enhancing efficiency and savings Reducing overall inequalities Key findings Notes References Chapter 3. Identifying and measuring legal and justice needs Introducing the four-stage planning process for people-centred legal and justice services Shifting from a system focus to a people focus Systematic planning for people-centred services Getting started: Identifying and measuring legal need Step 1 rationale Administrative data Administrative data in the civil justice sector Using administrative data for insight into legal need Legal needs surveys Targeted legal needs studies: Focusing on vulnerable groups or specific sectors Other survey data to understand people’s experience Key findings Notes References Chapter 4. Mapping legal and justice needs Step 2 rationale Data analytics and predictive models: Locating legal needs by proxy Official sources of social, economic and demographic data Developing and applying proxies for locating legal need: New South Wales case study Geographical identification through general disadvantage indicator Priority target group identification through legal capability indicator Using proxies in other countries Social housing Unemployment rates Priority demographic groups Administrative data Other complementary and local data sources Contrasting administrative data on the location of existing legal and justice services with legal need proxy indicators Community-based mapping projects Justice system and journey mapping Key findings Notes References Chapter 5. Designing people-centred legal and justice services Step 3 rationale and overview Continuum of legal services and spectrum of justice services Identifying what works in service design Lessons from other sectors Access to justice principles and promising practices Equality and inclusion Meeting the legal needs of women Accessibility Availability Prevention, proactivity and timeliness Appropriateness and responsiveness Empowerment Outcome focus and fairness Key findings and future research Notes References Chapter 6. Delivering and evaluating people-centred legal and justice services Step 4 rationale and overview Planning the delivery of legal and justice services Multiple planning levels Framework for planning service delivery Using research evidence in planning and delivering legal and justice services Matching service delivery to meet need: Where the services are delivered What works in the delivery of legal and justice services? Evidence-based planning Collaboration and integration Effectiveness People-centred evaluation and measurement Challenges Measuring access to justice Measuring the service effectiveness Programme evaluation Justice pathway evaluation Cost-effectiveness, cost-benefit and economic analysis Outcome or impact evaluations Toward a common methodology Key findings Toward common criteria for people-centred legal and justice services Notes References

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