Understanding Workplace Relationships: An Examination of the Antecedents and Outcomes

Description

Workplace relationships are critical to how work gets done in organizations. While current research gives rigorous theoretical and empirical insights regarding workplace relationships, or what are often known as social networks, there is only limited details of the practical applications of workplace relations. This edited collection provides readers with cutting edge theoretical and practical insights from the latest research at the intersection between social networks and workplace relationships. This volume has a dual focus. First it examines the outcomes of workplace relationships, such as individual performance and how social network relationships affect attitudes and behaviours. Second, it examines how workplace relationships are formed and their implications with regard to friendship, trust and collegiality. Drawing on innovative research on social networks, the authors examine the importance of workplace relationships across a broad selection of institutional settings. Featuring practical applied examples, this collection brings together insights from leading scholars in a practical and accessible format for academics and students.  Acknowledgments Contents Editors and Contributors About the Editors Contributors List of Figures List of Tables Introduction Why Do Workplace Relationships Matter? Defining Networks of Workplace Relationships Theories of Workplace Relationships Network Practice Bringing Theory and Practice Together Networks and Individual Performance The Effect of Network Relationships on Attitudes and Behaviors Knowledge Relationships in Organizations Friendship and Trust in Organizations References The Effect of Network Relationships on Individual Performance in Organizations Unpacking the Link Between Intrinsic Motivational Orientation and Innovative Performance: A Social Network Perspective Introduction Theory and Hypotheses Intrinsic Motivational Orientation and Advice Network Centrality Network Centrality and Innovative Performance Data and Methods Research Settings Measures Results Hypotheses Test Discussion Limitations Contributions Practical and Managerial Implications Conclusion References Brokering One’s Way to Trust and Success: Trust, Helping, and Network Brokerage in Organizations Introduction Theoretical Foundations Social Networks, Brokerage, and Trust Effects of Brokerage on Helping, Trust, and Performance How Might Individuals High in Brokerage Obtain Performance Benefits via Trust? Methods and Results Study 1: Nutek (a Pseudonym) Study 2: InfoTec (a Pseudonym) Discussion Research Contributions and Implications Study Limitations and Directions for Future Research Implications for Practice Conclusion References Women Alone in the Middle: Gender Differences in the Occupation and Leverage of Social Network Brokerage Roles Introduction Women and Brokerage Structural Constraints Gender Role Expectations Gendered Socio-Emotional Experience Practical Applications Raise Awareness Action Steps Intentional Network Development Strategies for Coping with Backlash and Distress Structured Opportunities Conclusion References The Effect of Network Relationships on Individual Attitudes and Behaviors Satisfied in the Outgroup: How Co-Worker Relational Energy Compensates for Low-Quality Relationships with Managers Introduction Theory Leader-Member Exchange & Job Satisfaction The Mediating Role of Relational Energy The Moderating Role of Co-Worker Relational Energy Method Participants and Procedure Measures Lmx Relational Energy Job Satisfaction Control Variables Results Discussion Limitations Future Directions Individual and Organizational Strategies to Promote Relational Energy Check-In: Conduct Relational Energy Audits Search for Relational Energy: Expand Your Network Construct a Relational Energy Battery: Create a Positive High-Energy Climate Recharge Leader’s Energy Batteries Conclusion References Structural Embeddedness and Organizational Change: The Role of Workplace Relations and the Uptake of New Practices Introduction Perspectives on Embeddedness Study Context Method and Data Data Collection Exponential Random Graph Models (ERGM) Estimation Procedure Dependent Variable Network Effects Variables Actor Effects Variables Results Descriptive Results Exponential Random Graph Models (EGRMs) Results Closure Effects Bridging Effects Actor-Relation Effects Discussion Conclusion References Business Before Pleasure? Bringing Pleasure Back into Workplace Relationships Introduction A Brief Review of the Pleasures of Work and Workplace Relationships Philosophical Roots in Hedonism Pleasure and Pain Pleasure at Work The Important Role of Workplace Relationships Practical Implications: How to Facilitate Different Forms of Pleasure at Work Creating an Aesthetic Environment Getting Back to Water Cooler Talks Engaging in Passion Projects Discussion and Conclusion Epilog To the Readers References Knowledge Relationships in Organizations Multiple Identities and Multiple Relationships: An Exploratory Study of Freelancers’ Knowledge-Seeking Behavior Introduction Theoretical Background Freelancers and Multiple Jobholding Freelancers’ Identity Empirical Setting Variables and Measures Results Discussion and Practical Implications References In the Mind of the Beholder: Perceptual (Mis)alignment About Dyadic Knowledge Transfer in Organizations Introduction Perceptions of Dyadic Knowledge Transfer The Perceptual Process of Knowledge Transfer Experiences Partners’ Mutual Familiarity and Dyadic Knowledge Transfer Perceptions Methods Participants and Procedure Measures Data Analyses Results Descriptive Statistics Hypotheses Testing Statistical Modelling of Different Misalignment Types Discussion Theoretical Contributions and Implications Limitations and Future Research Implications for Practice References Networks, Knowledge, and Rivalry: The Effect of Performance and Co-Location on Perceptions of Knowledge Sharing Introduction Theory and Hypotheses Competition and Rivalry High-Performance and Perceptions of Unwillingness to Share Knowledge Rivalry in Dyads: High-Performance Dyads and Perceptions of Unwillingness to Share Knowledge Co-Located Dyadic Rivalry and Unwillingness to Share Knowledge Method Data Measures Data Analysis Results Discussion Theoretical Implications Limitations Managerial Implications Conclusion References Friendship and Trust in Organizations Workplace Friendships: Antecedents, Consequences, and New Challenges for Employees and Organizations Introduction What Are Workplace Friendships? Antecedents of Workplace Friendships The Development of Workplace Friendships Dyadic Antecedents of Workplace Friendships Antecedents of Individuals’ Position in Workplace Friendship Networks Contextual Influences on Workplace Friendships Group/Team Factors Organization Factors Cultural and Wider Contextual Factors Antecedents of Multiplex Workplace Friendships The Development of Multiplex Workplace Friendships The Structure of Multiplex Workplace Friendships Virtuality and Multiplex Friendships Future Research Directions on the Antecedents of Workplace Friendships Consequences of Workplace Friendships Individual-Level Consequences Perceptions and Attitudes Performance Behavior Dyadic and Group-Level Consequences Organization-Level Consequences Consequences of Multiplex Workplace Friendships Future Research Directions on the Consequences of Workplace Friendships Practical Implications of Workplace Friendships Practical Recommendations as Discussed in the Literature Workplace Friendships in a Virtual World Workplace Friendships and Inequality Workplace Friendships and the Melding of Professional and Private Life Conclusion References Friendship at Work: Inside the Black Box of Homophily Introduction Methods Site Data Measures Friendship Perceived Similarity Perceived Dissimilarity Self-monitoring Personality Difference Gender Similarity Rank Similarity Control Variables Workflow Analysis Results Discussion Implications for Theory and Future Research Managerial Implications Conclusion References A Network Perspective on Interpersonal Trust Dynamics Introduction Key Concepts Network Embeddedness Trust Dynamics Methodology Results Trust Formation Relational Embeddedness and Trust Formation Structural Embeddedness and Trust Formation Trust Decay Trust Repair Discussion and Conclusion Future Research Agenda A Network Perspective A Dynamic Perspective Organizational Context Mixed Methods Limitations Practical Implications Contributions References