ENGLISH

The Key Account Manager's Pocketbook

By Roger Jones , Roger E. Jones

Book information

Publisher
Management Pocketbooks
Year
1999
ISBN
1870471423, 9781870471428
Open Library ID
OL12070853M
Language
english
Format
PDF
Filesize
1 MB (1265354 bytes)
Series
Management Pocket Book Series
Pages
112\112
Time added
2010-05-31 00:48:14

Description

Packed full of practical advice on how to keep and develop important customers. Covers all the necessary skills, from original presentation and negotiation techniques, through account action plans and development of the relationship.

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