Guidance for IT Asset Management (ITAM): Step by step implementation guide with workflows, metrics, best practices and checklists (100% Practical Implementation Guide)

Description

Guidance for ITAM provides a direction in a concise, clear, user friendly and understandable way for all the ITAM audiences (newbie's, intermediates, experts). This book is not just for ITAM process consultants or management folks talking just about process definition and implementation. It will be of great help for Solution Architects and Technology Consultants, for designing ITSM tools with respect to ITAM processes. What so unique about this book? · It’s going to tell you pre-requisites, objectives, and business needs of ITAM processes · It’s going tell you a step by step approach for implementing ITAM processes · It’s going to tell you an approach for designing ITAM tools (through workflows, mandatory fields, and business logics) · It’s going to tell you the effective metrics for ITAM processes and operations · It’s going to tell you the best practices · It’s going to tell you the checklists for ITAM process with respect to management and operations teams     Preface Acknowledgements About the author Why this book? Table of contents Table of Figures Register This Book Certification Program Frequently asked questions on IAM INTRODUCTION TO IDENTITY & ACCESS MANAGEMENT Basic Terminology in IAM What is Identity and Access Management? Why do we need Identity & Access Management? Identity & Access Management for Organizations  Identity & Access Management for IT Identity & Access Management for Users Identity and access management for organizations Challenges in Identity and Access Management Benefits of Identity & Access Management Risks for an organization without IAM IT accounts User identity lifecycle process Access management lifecycle process Manual procedures for identity and access management Primary stakeholders in IAM Information Security Management IDENTITY & ACCESS MANAGEMENT SERVICE What are IT services? What is Identity & Access Management Service (IAMS)? Who needs IAMS? IAM PROCESS DEVELOPMENT Strategy for IAM Process Development Strategy definition Costs and benefits analysis Design for IAM Process Scope Development Requirements Development Risk Mitigation Process Development Process Testing Continuous Improvement PDCA approach IAM processes & its relationships IAM and ISM IAM and Risk management IAM and Change management IAM and Configuration management IAM PRODUCT DEVELOPMENT Strategy for IAM Products Development Strategy definition Demand analysis Risk analysis and mitigation Costs and Benefits analysis Design for IAM Products Scope Development Requirements Development Availability, Capacity and Continuity (ACC) Definition Architecture Definition Data Storage Definition Data Transmission Workflows, Policies and Scheduled Tasks Definition IAM Product Deployment   Documentation Development Testing Proof of Concept (POC) Implementation Key aspects to be considered while selecting an IAM tools Operations for IAM Products Generic operational activities IAM Operational Activities Continuous Improvement Continuous Improvement Methods Metrics for Identity and Access Management CSFs for Identity and Access Management IAM FOR PRACTITIONERS AND EXPERTS IAM Consulting Analysis Response Design Implementation Improvement Scenario on IAM consulting project Skill sets required for an IAM Consultant Skill sets required for an ISM Consultant Business logic in Identity Management tools or applications Business logic in Access Management tools or applications Business logic in Authentication and SSO Business logic in Multi-domain SSO Business logic in Identity Federation Approach for implementing IAM products Plan Design Install Configure Operate Evaluate Early life support New functionalities in IAM solutions Self-registration Self-service Single Sign on Reconciliation Attestation Evolving trends in IAM Identity Federation Identity Governance Identity Analytics Privileged Identity Management Access control based on devices Biometrics in IAM IAM in Cloud Computing Identity Relationship Management Technology in IAM LDAP Directory Directory service Directory server Virtual directory LDAP server Guidelines for IAM tasks User identity creation User identity de-provisioning Password maintenance User identity reconciliation Common mistakes in IAM Maturity levels for IAM Best practices for IAM SOX Criteria for IAM Process/Tools ISO/IEC27001 and 27002 Requirements for IAM Checklist for Identity Management Product Selection Checklist for Access Management Products Auditing checklist for IT management with respect to IAM Due diligence for IAM projects Quality assessment on IAM projects Cost and Time Graph for IAM products implementation OVERVIEW OF FEW IAM SOLUTIONS                     Oracle Solutions Microsoft Solutions Bizenit Information Technology Solutions Acronyms Index