ENGLISH

Leading and Managing Strategic Suppliers

By Richard Moxham (author)

Book information

Publisher
Business Expert Press
Year
2019
ISBN
1948198665, 9781948198660
Language
english
Format
PDF
Filesize
2 MB (2427628 bytes)
Pages
226\227
Time added
2021-07-09 19:35:31

Description

This book provides practical guidance on the knowledge and skills required for managers whose role involves the management of the relationship with and the performance of strategically important suppliers. Strategic suppliers provide critical products and services to their clients. In a production environment, if the supply chain for critical components breaks down and delivery dates are missed, the production line may stop. If an IT supplier fails to deliver key system development projects on time, the implications for the business can be catastrophic. With the growth of outsourcing, where entire business functions are delegated to a supplier, the dependency on them is further increased; with offshoring there are additional complexities. An organization's ability to manage its strategic supplier base effectively is central to its performance, competitiveness, and future success. This book provides practical guidance on the knowledge and skills required for managers whose role involves the management of the relationship with and the performance of strategically important suppliers. Although the focus is on the management of suppliers during the live relationship, the approach is holistic as the entire supplier management process is discussed in detail using a Supplier Lifecycle model. There are five stages-identify the business requirement, research the supply market, carry out procurement and supplier selection, integrate and transition to the new supplier and their services, and manage the delivery of the products and services for the contracted period. Cover Leading and Managing Strategic Suppliers Copyright Contents Acknowledgments Chapter 1: Introduction Chapter 2: Definitions, Lifecycle, and Key Themes Chapter 3: Defining Requirements Chapter 4: Research Chapter 5: Sourcing Overview Chapter 6: Contract Knowledge and Supplier Background Chapter 7: Internal Stakeholder Management Chapter 8: Establishing the Working Code Chapter 9: Cross-Cultural Working Chapter 10: Supplier Communication and Influencing Chapter 11: Performance Review and Development Chapter 12: Operational Negotiation Chapter 13: Managing Changing Requirements Chapter 14: Handling Conflicts and Disputes Chapter 15: Keeping the Supplier Engaged Chapter 16: Managing the Exit Chapter 17: Summary, Key Messages, Summary of Reading List, and Other Resources About the Author Index Ad Page Back Cover

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