The Handbook of Logistics and Distribution Management: Understanding the Supply Chain

Description

Fully grasp the core principles of logistics, distribution management and the supply chain, in addition to emerging trends and the latest technologies, with this definitive guide that offers clear and straightforward explanations. The Handbook provides practitioners and students with a complete, step-by-step overview of the many different aspects of setting up, managing and optimizing supply chains. Designed to offer a full appreciation of how supply chains are planned and operated, it is structured logically and delves into topics in more clarity and detail than disparate collections of research papers. Integrating both strategic and tactical insights, this textbook is underpinned throughout by real-world data and worked examples that bring the concepts to life. The seventh edition offers: Updates and solutions designed to meet the challenges faced by those studying and working in the sector New coverage of future supply chain related technologies, including artificial intelligence, data analytics, digital twins and autonomous mobile robots and how these can be used to optimize operations and increase productivity Online resources including lecture slides (tables, images and formulae from the text), acronyms and abbreviations and infographics. Written by an author team with extensive practical experience in some of the most challenging environments across the world, this seminal text is an invaluable resource for both practitioners and students, providing a useful desk reference for topics across the wide ranging and vitally important fields of logistics and the supply chain. Halftitle Page Title Page Copyright Page Contents List of Figures and Tables About the Authors Preface Part One Concepts of logistics and distribution 01 Introduction to logistics and distribution Introduction Scope and definition Historical perspective Importance of logistics and distribution Logistics and supply chain structure 02 Integrated logistics and the supply chain Introduction The total logistics concept Planning for logistics The financial impact of logistics Globalization and integration Integrated systems Competitive advantage through logistics Logistics and supply chain management The importance of integration 03 Customer service and logistics Introduction The importance of customer service The components of logistics-related customer service Two conceptual models of service quality Developing a customer service policy Levels of customer service Measuring customer service Service level agreements The importance of customer service 04 Channels of distribution Introduction Physical distribution channel types and structures Channel selection Outsourcing channels 05 Key issues and challenges for logistics and the supply chain Introduction The digital supply chain The external environment Manufacturing and supply Logistics and distribution Retailing The consumer Part Two Planning for logistics 06 Logistics planning overview Introduction Pressures for change Corporate strategic planning overview Logistics design strategy Key logistics design factors The product life cycle Packaging Unit loads 07 Logistics processes Introduction The importance of logistics processes Logistics process types and categories An approach to process design and redesign Tools and techniques 08 Supply chain segmentation Introduction Product segmentation Demand and supply segmentation Marketing segmentation Combined segmentation frameworks Two-tier supply chains Implementation 09 Logistics costs and trade-off analysis Introduction The role of distribution centres and warehouses Cost relationships 10 Logistics network planning Introduction A planned approach or methodology Initial analysis and option definition Logistics modelling: logistics options analysis Evaluate results, develop implementation plan 11 Logistics management and organization Introduction Logistics relationships with other corporate functions Logistics organizational structures Organizational integration The role of the logistics or distribution manager Payment systems 12 Omnichannel fulfilment Introduction Issues Food retailing Non-food retailing Implementation 13 Manufacturing logistics Introduction Typology of operations Just-in-time Material requirements planning (MRP) Manufacturing resource planning (MRPII) and further developments Flexible fulfilment (postponement) The effects on distribution activities Additive manufacturing Part Three Procurement, inventory and demand forecasting 14 Procurement and supply Introduction The procurement cycle The scope of procurement Setting the procurement objectives Managing the suppliers Expediting Procurement performance measures Collaborative planning, forecasting and replenishment Factory gate pricing E-procurement Corruption 15 Inventory: the basic concepts Introduction The need to hold stocks Types of stockholding/inventory Stockholding policy implications for other logistics functions Inventory costs Reasons for rising inventory costs Inventory replenishment systems The reorder point and safety stock The bullwhip or Forrester effect The economic order quantity 16 Inventory and the supply chain Introduction Push and pull systems The lead-time gap Inventory and time Analysing time and inventory 17 Inventory planning and demand forecasting Introduction Inventory-planning horizons Demand forecasting Qualitative forecasting methods Quantitative forecasting methods Inventory planning for manufacturing Inventory planning for retailing Inventory planning for the supply chain Part Four Warehousing and storage 18 Principles of warehousing Introduction The role of warehouses Warehouse operations Costs Packaging and unit loads 19 Storage and handling systems (palletized) Introduction Pallet moving equipment Pallet stacking equipment Palletized storage systems and equipment Comparison of different types of palletized storage equipment Rack safety 20 Storage and handling systems (non-palletized) Introduction Small-item storage systems Long loads storage and handling systems Truck attachments Cranes Conveyors Automated guided vehicles and autonomous mobile robots Hanging garment storage and handling systems 21 Order picking and packing Introduction Order picking concepts Order picking equipment Sortation Picking area layout Pick face size Slotting Pick routes Information: alternative methods for order picking Picking productivity Replenishment Packing and added-value services 22 Receiving and dispatch Introduction Receiving processes Dispatch processes Cross-docking Returned goods Receiving and dispatch equipment Layouts Yard management 23 Warehouse design Introduction Strategic issues affecting warehousing Design procedure Design of specialist warehouses 24 Warehouse management and information Introduction Operational management Information technology Part Five Freight transport 25 International logistics Introduction Relative importance of the main modes of freight transport Method of selection Operational factors Transport mode characteristics Consignment factors Cost and service requirements Aspects of international trade 26 Maritime transport Introduction Structure of the industry Common shipping terms Documentation Vessel classification and certification Common ship types and their cargoes Ports and cargo handling Other factors 27 Air transport Introduction Structure of the industry Air cargo handling Types of air freighter Documentation Air hubs and spokes Air freight pricing Air cargo security Space freight transport 28 Rail and intermodal transport Introduction Intermodal equipment Intermodal vehicles Intermodal infrastructure Mode shift grant schemes Rail transport 29 Road freighttransport Introduction Main vehicle types Types of operation Load types and characteristics Main types of vehicle body The wider implications of vehicle selection Vehicle acquisition 30 Road freight transport: vehicle costing Introduction Why use road freight transport vehicle costing? Road transport costing: key information required Vehicle standing costs Vehicle running costs Overhead costs Costing the total transport operation Whole life costing Vehicle cost comparisons Zero-based budgets Direct product profitability 31 Road freight transport: planning and resourcing Introduction Key planning areas for road freight transport Main types of road freight transport Transport resources: planning and operational requirements Vehicle utilization Fleet management Vehicle telematics 32 Road freight transport: routeing and scheduling Introduction Vehicle routeing and scheduling issues Manual methods of vehicle routeing and scheduling Computer routeing and scheduling 33 International freight forwarding Introduction The role of the freight forwarder Specialized services Documentation Cargo insurance Project logistics Common terms explained Part Six Outsourcing logistics 34 Outsourcing: operations and services Introduction Breadth of outsourcing Logistics functions provided by 3PLs Types of services available Specialist value-added services 35 Outsourcing: decision criteria Introduction Different types of operation: dedicated or multi-user? Drivers and drawbacks of outsourcing logistics 36 Outsourcing: the selection process Introduction Approach Detailed steps 37 Outsourcing: management Introduction Managing the relationship Implementation planning Monitoring an outsourced logistics operation Part Seven Operational management 38 Cost and performance monitoring Introduction Why monitor? Different approaches to cost and performance monitoring What to measure against? A logistics operational planning and control system Good practice Influencing factors Logistics metrics and KPIs The presentation of metrics 39 Benchmarking logistics operations Introduction Why should an organization engage in benchmarking? Key steps to benchmarking Formal benchmarking systems Benchmarking distribution operations 40 Information and communication technology in the supply chain Introduction Basic communication systems Key applications in the supply chain E-commerce The digital supply chain 41 Security and safety Introduction International security measures Strategic security measures Tactical security measures Safety in the distribution centre and warehouse 42 Logistics and the environment Introduction International agreements and governmental actions Industry actions Environmental management systems (EMS) 43 Humanitarian logistics Introduction Key facts Key differences Key terms Performance measurement Pre-positioning of resources Assessment and planning The cluster approach Distribution Further reading References Acronyms and Abbreviations Index